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142 Open positions

Curriculum Development Supervisor

Yangon, Myanmar

Description:

Understand nature of business operation and develop relevant curriculum. Support training need analysis for every level of staffs and identify skill gaps. Developing e-learning modules, soft skill programs and Functional skill training module. Resolve any specific problems and tailor training programs as necessary. Identifying future training needs and creating a curriculum to facilitate that training. Update training curriculum regularly based on organizational goal. Support online and face to face training …

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Supervisor (Supply Chain Finance Operations Executive)

Yangon, Myanmar

Description:

The role of the position holder will be lead team member, provide bank officer, support for the Banks financing activities with a focus on the Documentary Credit area and demonstrated leadership capabilities, including ability to organize to obtain an organization goals. The role holder is also responsible for performing day to day trade operations to achieve customer satisfaction while minimizing the occurrence of operational risks and monitor customer trade transactions, …

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Service Quality Performance and Data Analysis

Yangon, Myanmar

Description:

Responsible for monitoring and improving the quality of service, and; translating customer experience management strategy into an effective program or process enhancement to improve customer experience and service quality; To work closely with other departments to implement strategic ideas and service improvement campaigns within the branches Collect and organize large sets of data from various sources, ensuring accuracy and completeness. Cleanse, transform, and validate data to prepare it for analysis. …

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Foreign Remittance Executive(Trade Finance)

Yangon, Myanmar

Description:

This position is responsible for managing and overseeing import/ export documentation, ensuring accurate transaction processing and compliance with regulatory and operational standards. Handle import/export documents including advance payments. Ensure proper check and balance approach for inward/outward processes. Perform AML/CFT check, follow, monitor and control all operational risks. Verification of SWIFT messages and accounting entries. Prepare internal/regulatory reports as per the requirement and provide those reports in a timely manner. Advise …

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Contact Center Technical Lead

Yangon, Myanmar

Description:

We are looking for an experienced Contact Center Technical Lead position, All technical matters company wide and manage our technical support team and l work collaboratively with clients/users, the development team, and various stakeholders within the company to ensure the delivery of all products in an efficient, timely manner. Provide guidance and insight to upper management and procure buy-in Report progress, including any changes made to plans and production, and …

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Assistant Merchant Engagement

Yangon, Myanmar

Description:

To build strong relationships with our KBZPay/POS/E-commerce merchants. You will be part of a team that specializes in merchant engagement and merchant care. The job requires you to provide product training, after-sales service to merchants and ensure merchants have the necessary POSM materials and have full knowledge to operate the POS terminals and KBZPay partner app. Be part of a team to engage merchants for both KBZPay and/or POS/E-Commerce. Provide …

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Head of Digital Channel Management

Yangon, Myanmar

Description:

Head of Digital Channel Management will formulate & execute the strategic growth initiatives of both Digital Banking and KBZPay to enhance customer engagement, loyalty, and satisfaction Strategic Initiative Development: Formulate and execute overall strategies to boost customer onboarding, engagement, retention, loyalty, and lifetime value in Digital Banking & KBZPay, focusing on financial growth and feature adoption. Customer Insights & Analytics: Conduct comprehensive analyses of customer profiles, behaviors, and segmentation by …

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UAT Analyst

Yangon, Myanmar

Description:

To coordinate UAT team members and perform UAT for the successful release of new application version in time to meet with end-user requirements Working with cross-disciplinary teams including product, design, and technology and service delivery teams with a focus on the digital line of mobile wallet platforms. Assisting in the planning, creation and execution of manual tests cases, test scenarios for product/service releases, verify test cases created by other team …

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Business Analyst (Core Banking)

Description:

Business Analyst needs to manage and participate in the planning, system analysis and requirement, design, integration and testing, training, implementation for a Project and BAU. The role holder also needs to assist business team for operation and maintenance. Description Communicate with internal stakeholders from business and functional departments and external stakeholders to understand the requirements for a product / process system. Analyse and evaluate current system process, interfaces and workflow …

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Head of monitoring and service desk

Description:

To monitor critical IT object of technology and make sure banking services are operational.Also Design and develop monitoring system that need by operation.Make sure that Level1 technology support is effective and solve the issue within defined OLA, Define and improve the incident process flow in technology. Description Leadership and Management: Lead and mentor the IT monitoring and support team, fostering a culture of excellence and continuous improvement. Develop and implement …

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