Yangon, Myanmar

Relationship Manager

 Job Description:

The role holder is responsible for acquiring new clients and selling the bank's products and services toward client needs.

  • Acquire and establish new relationships with potential corporate clients. ·
  • Initiate sale leads and grow trade-related businesses.
  • Identify, originate, develop, and maintain relationships with corporate clients.
  • Responsible for a number of key corporate accounts with lending and non-lending products.
  • Analyze and recommend compatible service options for specialized customer needs.
  • Support client service as a dedicated professional when needed in handling the day-to-day client activities/requests for processing.
  • Provide exhaustive assistance in the resolution of corporate customers complex inquiries and issues.
  • Follow up and resolve client inquiries/problems through interaction with clients, bankers, product partners, branch operations, and other staff in a timely and professional manner.
  • Keep abreast with Banks latest products to ensure customers know about the latest product offers.
  • Liaising with internal departments to solve clients' issues and to fulfill customer satisfaction.
  • Provide value-added services and cross-selling to existing and new clients.
  • Attend relevant internal and external corporate meetings, seminars, and networking events.
  • Engage in clients meetings and provide feedback on Bank products and services.

Job Requirements

  • Possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business or equivalent.
  • Minimum 2 years of experience as a Relationship Manager in Financial Institutions.
  • Experience in sales or customer service.
  • Customer-oriented mindset.
  • Excellent communication skills.
  • Aptitude for fostering positive relationships.
  • Strong interpersonal skills and an ability to build rapport with customers.

WHO WE ARE

Since 2017, KBZ Bank has undergone a significant transformation to become Myanmar's leading digital and mobile-first bank. Our initiatives have included restructuring leadership, enhancing risk management, and improving transparency. Notably, we launched KBZPay in 2018, a mobile wallet now serving over 10 million users, greatly expanding financial inclusion. Recognized for our governance and inclusion efforts, we continue to drive growth and accessibility in Myanmar's banking sector.

WHAT'S IN IT FOR YOU:

  • Rapid growth opportunities with a steep learning curve.
  • A dynamic and challenging work environment in the banking sector.
  • Commitment to your personal and professional development.
  • A diverse and international team fostering inclusion.
  • Engaging in company and team events.
  • Immediate responsibility and impact in a fast-evolving global bank.
  • Comprehensive benefits include health insurance and ongoing learning and development opportunities.