Description:
Job Description Team Lead Digital Channel Management will formulate & execute the strategic growth initiatives of both Digital Banking and KBZPay to enhance customer engagement, loyalty, and satisfaction Strategic Initiative Development: Formulate and execute overall strategies to boost customer onboarding, engagement, retention, loyalty, and lifetime value in Digital Banking & KBZPay, focusing on financial growth and feature adoption. Customer Insights & Analytics: Conduct comprehensive analyses of customer profiles, behaviors, and …