We are seeking self-motivated and innovative professionals to join our Payroll Business Unit inthe roles of Engagement Officer, Product Support, and Operations Support. As part of a team dedicated to KBZ Payroll Business Unit, each of you will play a key role in building strong relationships with our Payroll merchants.

JD of Engagement Officer

• Be part of a team to engage merchants for Payroll clients.
• Provide required product trainings to clients and respective users
• Ensure after sale activities to address any gaps left in both pre-sales and sales activities.
• Execute clients segmentation and engagement strategies to create win-win outcomes for our customers, the bank and the merchants.
• Provide support to address clients issues related to the use of KBZPay Payroll portal, ibanking Payroll portal.
• Actively collaborate with cross-functional departments to ensure clients issues and requirements are resolved within the SLA.

JS of Engagement Officer

• Possess a bachelor degree (Prefer related diploma in Business Administration/ Marketing/ Customer Service)
• Proficient in English language
• Excellent customer service skill and communication skill
• Strong organizational and influential skills
  
• Strong Teamwork and excellent interpersonal skills
• Skilled in oratory and presentation
  
• Willing to work overtime, when needed, to complete the jobs in time and for good results

WHO WE ARE
Since 2017, KBZ Bank has undergone a significant transformation to become Myanmar's leading digital and mobile-first bank. Our initiatives have included restructuring leadership, enhancing risk management, and improving transparency. Notably, we launched KBZPay in 2018, a mobile wallet now serving over 10 million users, greatly expanding financial inclusion. Recognized for our governance and inclusion efforts, we continue to drive growth and accessibility in Myanmar's banking sector.

WHAT'S IN IT FOR YOU:

• Rapid growth opportunities with a steep learning curve.
• A dynamic and challenging work environment in the banking sector.
• Commitment to your personal and professional development.
• A diverse and international team fostering inclusion.
• Engaging in company and team events.
• Immediate responsibility and impact in a fast-evolving global bank.
• Comprehensive benefits include health insurance and ongoing learning and development opportunities.