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167 Open positions

Product Specialist

Yangon, Myanmar

Description:

Job Description Investigate system issues reported by customers, utilizing problem-solving skills and product knowledge to provide effective solutions. Develop a comprehensive understanding of the company's products, features, and functionalities to assist customers effectively and address their needs. Contribute to the creation and maintenance of support documentation, including FAQs and troubleshooting guides, to assist customers and team members. Handle escalated customer issues with urgency and professionalism, collaborating with cross-functional teams to …

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Assistant Product Manager

Yangon, Myanmar

Description:

Job Description Develop a comprehensive understanding of the assigned product(s), including its features, capabilities, and value proposition. Conduct market research to identify trends, competitive landscape, and customer needs related to the product(s). Assist the Product Manager in developing product strategies, roadmaps, and go-to-market plans. Create and maintain product documentation, including user guides, manuals, and FAQs. Provide training to internal teams, including sales, support, and marketing, on product features, benefits, and …

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Head of Trade Business Unit

Yangon, Myanmar

Description:

The role holder is accountable for the design and implementation of distinctive and value creating agendas to drive the continuous growth of this Business Units Economic Profit (EP), profit loss and balance sheet performance. This is achieved by providing leadership and strategic direction to the Trade Business Unit. The role holder is responsible for directing continuous product and process development and ensuring the successful implementation of the Trade Business, the …

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Deputy Head of Bancassurance

Yangon, Myanmar

Description:

The Deputy Head of Bancassurance is a key leadership role within the retail branch channel, responsible for overseeing and driving the bancassurance strategy. This position involves collaborating with internal stakeholders to develop and implement effective bancassurance initiatives, ensuring the seamless integration of insurance products into the retail banking environment. The Deputy Head of Bancassurance will report directly to the Head of Bancassurance. Develop and execute a comprehensive bancassurance strategy aligned …

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ATM Security Officer

Yangon, Myanmar

Description:

The ATM Security Team Lead is responsible for implementing and managing the security measures for the organization ATMs. This role focuses on ensuring the safety of ATM hardware, software, and transactional data against unauthorized access, fraud, and other security threats. The specialist will collaborate with various departments to develop security protocols, monitor ATM activities, and respond to security incidents. ATM Security Monitoring and Management Monitor ATM networks for suspicious activities …

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Product Specialist

Yangon, Myanmar

Description:

We are looking for a Product specialist to report to the product manager, provides specialized support and expertise for specific products within a company's portfolio. He/she focus on understanding product features, market trends, and customer needs, collaborating with various teams to ensure successful product launches, ongoing support, and continuous improvement Develop a comprehensive understanding of the assigned product(s), including its features, capabilities, and value proposition. Conduct market research to identify …

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Executive Assistant

Yangon, Myanmar

Description:

The position is responsible for tracking and enabling the setup of professional services to achieve desired service levels while ensuring alignment with the overall business strategy. The role holder is also responsible for supporting and overseeing the Bank's special projects and tasks under the direction of Head of Admin/DPS and assisting in performing various activities related to administrative, compliance, and internal affairs. The person supports the delivery of programs and …

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Vehicle Manager

Yangon, Myanmar

Description:

The purpose of the role is to manage the secure transport fleet used for the transport of cash and valuables across the KBZ Bank network. The incumbent will be responsible for the vehicle fleet security, allocation, maintenance, cost and efficiency; transport fleet staff training, compliance, and productivity; and for the efficient execution of delivery/collection responsibilities assigned to the fleet including: Verification and submission of invoices (Repair & Maintenance, Ferry & …

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Project Coordinator (Call Center)

Yangon, Myanmar

Description:

The Call Center Projects Coordinator is responsible for overseeing and coordinating multiple projects within the call center, including call solutions, ticket solutions, Customer 360 view project, CRM enhancements, and omni-channel integration. This role involves ensuring the successful execution of projects, aligning with business objectives, and improving the overall customer service experience. The coordinator will work closely with cross-functional teams to run the processes smoothly and implement best practices. Key Responsibilities: …

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Relationship Manager(FI)

Yangon, Myanmar

Description:

The role holder is responsible for facilitating and maintaining good relationships with banks and NBFIs. The ideal candidate is expected to help resolve operational issues with counterparties. He/She is also responsible for providing customers with adequate information about the banks products/services, and for retaining and cross-selling to customers. Banks Act as point of contact for establishing and maintaining business relationship with other international and domestic banking counterparties. Develop, promote and …

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