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32 Open positions

Call Center Team Lead

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Department: Operations Reports To: Senior Operations Manager Working Time: MondaySaturday, 08:0017:00 Operational Availability: 24/7, 365 days (rotational teams) 1. Job Summary Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Call Center Team Leader. The Call Center Team Leader is responsible …

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QA Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Department: Operations Reports To: Senior Operations Manager Working Time: MondaySaturday, 08:0017:00 Operational Availability: 24/7, 365 days (rotational teams) Job Purpose Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Quality Manager . The Quality Manager plays a key role in ensuring …

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Telesales Supervisor

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Job Purpose Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Telesales Supervisor. A telesales supervisor manages a team of telesales representatives by setting sales goals, developing strategies, and tracking performance. Key duties include providing training and coaching, conducting performance reviews, analyzing sales data, and ensuring the team meets or exceeds targets. …

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Senior Customer Contact Center Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Employment Type: Full-Time Department: Operations / Customer Experience Reports To: CEO and Operations Director Role Overview Thientu BPO is seeking an experienced Senior Customer Contact Center Manager to oversee all BPO customer service operations and lead a high-performing in-house service team. The ideal candidate will have strong expertise in service delivery, customer experience, and operational excellence. This role partners …

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Operation Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Department: Operations Reports To: Senior Operations Manager Working Time: MondaySaturday, 08:0017:00 Operational Availability: 24/7, 365 days (rotational teams) About the Role The Operations Manager plays a critical role in overseeing the daily operations of Thientu BPO’s call center services. This position requires strong leadership, operational expertise, and the ability to balance service quality with efficiency in a high-paced environment. …

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Account Executive cum Project Coordinator

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Employment Type: Full-Time Department: Sales & Marketing Salary: 11-15M About Thientu BPO Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Account Executive cum Project Coordinator to join our expanding team. If you have strong operational knowledge, enjoy working directly with …

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Lead Developer (Python & NodeJS)

Ho Chi Minh, Vietnam

Description:

Salary Range: 40,000,000 55,000,000 VND / month Key Responsibilities Lead and mentor a team of developers to deliver high-quality software solutions. Design, develop, and maintain scalable web applications using Python and NodeJS . Establish and enforce coding standards and best practices. Conduct regular code reviews and ensure adherence to quality assurance protocols. Collaborate with cross-functional teams, including product managers and designers, to deliver on project goals. Participate in project planning, …

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Country Manager of Marketing Operations

Ho Chi Minh, Vietnam

Description:

Responsibilities Define and implement Vietnams end-to-end marketing operations strategy , aligned with regional/global direction. Lead digital-first initiatives across performance marketing, SEO, CRM, automation, paid media (Meta, Google, TikTok), and website management. Build and execute annual and quarterly marketing calendars, campaigns, and investment plans . Oversee cross-functional execution across Content Social Media, Event Operations, Digital Marketing, and Contact Center. Drive innovation by piloting new channels, partnerships, and technologies with potential to …

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QA Manager (BPO Industry)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Vacancy: Quality Manager / 01 A Quality Manager plays a crucial role in ensuring that services adhere to consistent standards. He / she develops and implements quality management strategies, policies, and procedures to ensure that the project fulfills both internal and external requirements, including quality compliance and customer expectations. [1] - Jo b requirements: KPIs (30%) KPIs driving the project include, but are not limited to, DSAT, CSAT, NPIs, and …

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Sales Manager

Hà Nội, Hanoi, Vietnam

Description:

Position: Area Sales Manager (ASM) Job Responsibilities: Develop business plans and sales strategies for all branches within the assigned area. Be responsible for the overall business performance and operational results of all branches under management; monitor and drive implementation of business solutions. Identify and propose suitable locations for new branches; expand the branch network in line with business development plans. Train and coach new employees on product valuation and appraisal …

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