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27 Open positions

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Job Purpose Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Quality Manager . The Quality Manager plays a key role in ensuring that all services consistently meet internal and external quality standards. This position is responsible for developing, implementing, and monitoring quality management strategies, policies, and procedures that ensure compliance with …

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Department: Operations Reports To: Senior Operations Manager Working Time: Monday đến Saturday, 08:00 đến17:00 Operational Availability: 24/7, 365 days (rotational teams) About the Role The Operations Manager plays a critical role in overseeing the daily operations of Thientu BPO’s call center services. This position requires strong leadership, operational expertise, and the ability to balance service quality with efficiency in …

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

About Thientu BPO Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Account Executive cum Project Coordinator to join our expanding team. If you have strong operational knowledge, enjoy working directly with global clients, and are passionate about delivering high-quality service while supporting project start-ups, this is an excellent opportunity to build …

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Job Description Conduct outbound calls (Telesales) to customers to introduce and sell sterilizer machines/autoclaves (products related to the nail industry). Receive and handle customer inquiries, requests, and complaints; perform customer care and sales activities via phone calls, online chat, and email. Support product promotion through telemarketing activities. Successfully transfer qualified customers to the partners order processing department. Update customer information into the companys database. Carry out consultation and customer care …

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

1. Job Description Conduct outbound telesales calls during night shift hours to introduce and sell products, mainly targeting international markets. Handle customer inquiries, requests, and complaints via phone, online chat, and email; provide appropriate customer care and sales support. Support product promotion through telemarketing and customer outreach activities suitable for night‐time markets. Qualify potential customers and transfer high-quality leads to the partners order-handling team. Update, maintain, and ensure accuracy of …

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Department: Operations Reports To: Senior Operations Manager Working Time: MondaySaturday, 08:0017:00 Operational Availability: 24/7, 365 days (rotational teams) Job Description: Conduct outbound telesales calls to introduce and sell products. Handle customer inquiries, requests, and complaints via phone, online chat, and email while providing appropriate customer care and sales support. Support product promotion through telemarketing activities. Qualify and transfer potential …

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Telesales Supervisor. A telesales supervisor manages a team of telesales representatives by setting sales goals, developing strategies, and tracking performance. Key duties include providing training and coaching, conducting performance reviews, analyzing sales data, and ensuring the team meets or exceeds targets. The role …

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

1. Position Overview Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented QA Lead to join our expanding team. The Quality Leader is responsible for ensuring service quality, maintaining consistent standards, and meeting partner expectations. This role develops and executes quality strategies, leads training and coaching activities, and drives continuous improvement across …

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

1. Job Summary Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Call Center Team Leader. The Call Center Team Leader is responsible for ensuring efficient daily operations of the call center team. This role requires strong leadership, a deep understanding of call center dynamics, and the ability to motivate, coach, and …

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Role summary The Project Coordinator BPO is responsible for coordinating and overseeing multiple new and existing BPO projects (inbound, outbound and backoffice) across different clients. The role ensures that implementations, transitions, scope changes and improvement initiatives are delivered on time, within scope and in line with contractual SLAs and internal KPIs. Key responsibilities Manage a portfolio of BPO projects, including new client implementations, rampups, scope changes and optimization initiatives across …