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50 Open positions

Marketing Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

About the Role We are looking for an experienced and business-driven Marketing Manager to lead all marketing, brand, and customer growth initiatives across the organization. This role is critical in shaping how our brand connects with consumers, drives engagement, and builds long-term trust. Key Responsibilities 1. Strategic Leadership & Brand Development Develop and execute a comprehensive B2C marketing strategy aligned with overall business objectives and growth targets. Lead brand development …

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Senior Marketing Executive

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Job Responsibilities Develop and execute digital marketing strategies and multi-channel campaigns; manage social media and community engagement. Track and analyze campaign performance, website analytics, and optimize based on insights. Create high-quality digital content with consistent brand messaging (blogs, articles, social media, email, whitepapers). Collaborate with technical teams to produce technical content, case studies, and thought-leadership materials. Support employer branding through recruitment content and culture-driven initiatives. Manage website updates, apply SEO …

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Customer support team lead (night shift)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

THIENTU BPO & HR, a leading provider of high-quality outsourcing solutions, is looking for a Team Leader to manage and guide our Customer Support Operations team in the video game industry . The ideal candidate is someone with strong leadership, a keen eye for detail, and a passion for delivering top-tier customer service in a dynamic and digital-first environment. Key Responsibilities: Team Management & Leadership Supervise a team of 2 …

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Customer Support Agent (night shift)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Key Responsibilities: Handle customer inquiries, complaints, and support requests via Zendesk. Guide customers in troubleshooting basic technical issues and optimizing product/service usage. Ensure complaints are tracked and responded to promptly. Process account-related tasks (verification, deletion, unsubscribe requests, suspensions, bans). Enter and update customer information in the companys database. Maintain a high customer satisfaction rating and meet performance KPIs. Stay updated on gaming industry trends and the companys game products to …

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Customer support team lead

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

THIENTU BPO & HR, a leading provider of high-quality outsourcing solutions, is looking for a Team Leader to manage and guide our Customer Support Operations team in the video game industry. The ideal candidate is someone with strong leadership, a keen eye for detail, and a passion for delivering top-tier customer service in a dynamic and digital-first environment. Key Responsibilities: Team Management & Leadership Supervise a team of 2 Customer …

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Customer support agent

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Key Responsibilities: Handle customer inquiries, complaints, and support requests via Zendesk. Guide customers in troubleshooting basic technical issues and optimizing product/service usage. Ensure complaints are tracked and responded to promptly. Process account-related tasks (verification, deletion, unsubscribe requests, suspensions, bans). Enter and update customer information in the companys database. Maintain a high customer satisfaction rating and meet performance KPIs. Stay updated on gaming industry trends and the companys game products to …

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Senior telesales (night-shift)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Job Description Conduct outbound calls (Telesales) to customers to introduce and sell sterilizer machines/autoclaves (products related to the nail industry). Receive and handle customer inquiries, requests, and complaints; perform customer care and sales activities via phone calls, online chat, and email. Support product promotion through telemarketing activities. Successfully transfer qualified customers to the partners order processing department. Update customer information into the companys database. Carry out consultation and customer care …

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Telesales agent (night-shift)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

1. Job Description Conduct outbound telesales calls during night shift hours to introduce and sell products, mainly targeting international markets. Handle customer inquiries, requests, and complaints via phone, online chat, and email; provide appropriate customer care and sales support. Support product promotion through telemarketing and customer outreach activities suitable for night‐time markets. Qualify potential customers and transfer high-quality leads to the partners order-handling team. Update, maintain, and ensure accuracy of …

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Telesales Executive

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Department: Operations Reports To: Senior Operations Manager Working Time: MondaySaturday, 08:0017:00 Operational Availability: 24/7, 365 days (rotational teams) Job Description: Conduct outbound telesales calls to introduce and sell products. Handle customer inquiries, requests, and complaints via phone, online chat, and email while providing appropriate customer care and sales support. Support product promotion through telemarketing activities. Qualify and transfer potential …

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Telesales Supervisor

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Telesales Supervisor. A telesales supervisor manages a team of telesales representatives by setting sales goals, developing strategies, and tracking performance. Key duties include providing training and coaching, conducting performance reviews, analyzing sales data, and ensuring the team meets or exceeds targets. The role …

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