Job Description

Position Title: Receptionist

Department: Member Services

California Wellness Group is a wellness ecosystem with California Fitness & Yoga as its flagship fitness brand in Vietnam. We provide a wide range of services including fitness training, yoga, recovery, nutrition, wellness products, and health-related media, supporting customers on their journey toward a healthier, more balanced lifestyle. Backed by a strong brand, a large customer base, and a long-term wellness vision, California Wellness Group is committed to building a comprehensive wellness ecosystem in Vietnam.

1. Job Responsibilities

Welcome members and guests in a friendly and professional manner.

Assist members with check-in through the membership system.

Support the preparation of contracts between the company and customers.

Ensure the smooth operation of the Member Services department and deliver excellent customer service to all members.

Ensure all assigned duties are carried out in accordance with company policies and procedures.

Ensure members receive timely responses to all inquiries, feedback, and concerns.

2. Job Requirements

High school diploma or above.

Good English communication skills.

Neat and professional appearance.

Basic proficiency in Microsoft Office.

Working Hours:

- Part-time: Minimum 5 hours per day, 24 hours per week.

- Full-time: 5:30 AM – 2:30 PM or 1:30 PM – 10:30 PM, 6 working days per week.

3. Benefits

Salary:

- Part-time: VND 25,500/hour (Probation) – VND 27,000/hour (Official).

- Full-time: From VND 6,800,000 gross/month (Probation) – VND 8,000,000 gross/month (Official).

Complimentary membership at California Fitness & Yoga clubs.

Opportunity to work in a professional and premium environment.

Participate in company-sponsored training programs.

Social insurance in accordance with Vietnamese labor regulations (applicable to full-time employees after the probation period).

4. Work Locations

Multiple California Fitness & Yoga clubs across Hanoi, Ho Chi Minh City, Dong Nai, Binh Duong, and Vung Tau.