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68 Open positions

Call Center Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

A Call Center Manager plays a crucial role in overseeing the operations of a call center. This position requires a blend of leadership, organizational skills, and a deep understanding of customer service principles. [1] - Job requirements: Team Leadership and Management (30%) Recruit, train, and oversee call center operations. Set clear objectives and determine key performance indicators (KPIs) for both individual members and teams. Managing employee retention and reducing turnover. …

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Nhân Viên Nhân Sự (Mảng Tuyển Dụng)

Ho Chi Minh, Ho Chi Minh City, Vietnam

Description:

Mô tả công việc - Triển khai thực hiện công tác tuyển dụng theo quy trình: tiếp nhận yêu cầu từ bộ phận/dự án, đăng tuyển, tìm kiếm và sàng lọc hồ sơ, tư vấn và sắp xếp cuộc hẹn phỏng vấn. - Theo dõi các ứng viên được hẹn ở vòng phỏng vấn và trả kết quả. - Thực hiện các hoạt động tạo nguồn nhằm đảm bảo đáp …

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Recruitment Specialist (Mass hiring)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Key Responsibilities: Talent Sourcing and Screening (50%) Source and identify qualified candidates through various channels, including job boards, social media, and referrals. Conduct initial phone screens and assess candidates' suitability based on job requirements. Maintain an updated candidate database. Coordinate and schedule interviews with hiring managers. Recruitment Process Management (30%) Collaborate with account managers to understand client needs and ensure seamless service delivery. Organize and conduct on-site and off-site recruitment …

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Call Center Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

A Call Center Manager plays a crucial role in overseeing the operations of a call center. This position requires a blend of leadership, organizational skills, and a deep understanding of customer service principles. [1] - Job requirements: Team Leadership and Management (30%) Recruit, train, and oversee call center operations. Set clear objectives and determine key performance indicators (KPIs) for both individual members and teams. Managing employee retention and reducing turnover. …

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Talent Acquisition Supervisor

Ho Chi Minh, Ho Chi Minh City, Vietnam

Description:

Job Responsibilities: 1. Recruitment Operations Execution Assist in implementing recruitment plans to meet hiring needs. Manage day-to-day recruitment activities, including job postings, CV screening, interview scheduling, and candidate coordination. Maintain and update the candidate database, ensuring accuracy and efficiency. Support the onboarding process by coordinating pre-employment requirements and facilitating new hire integration. Ensure a smooth candidate experience throughout the hiring process. 2. Talent Sourcing Pipeline Development Utilize various sourcing channels …

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Quality Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

A Quality Manager plays a crucial role in ensuring that services adhere to consistent standards. He / she develops and implements quality management strategies, policies, and procedures to ensure that the project fulfills both internal and external requirements, including quality compliance and customer expectations. [1] - Job requirements: KPIs (30%) KPIs driving the project include, but are not limited to, DSAT, CSAT, NPIs, and APIs, with the possibility of adjustments …

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Project Recruiter

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

About This Role We are building Southeast Asia's #1 tech-enabled recruitment and career discovery platform, helping people and organizations realize their potential by connecting them with great teams, enabling skill development, and creating lasting partnerships. We are looking for a Project Recruiter to join our People Team , working on THIENTU's hiring projects. Youll play a vital role in acquiring and attracting exceptional talent to build a world-class team. What …

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Talent Acquisition Specialists

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

THIENTU BPO & HR is hiring a proactive and innovative Talent Acquisition Specialist to join our team! This role is perfect for someone passionate about recruitment and building connections with top talent. As a Talent Acquisition Specialist, you will play a vital role in driving the success of our HR services by identifying, attracting, and engaging the best candidates to meet our clients needs. 1. Talent Attraction and Management (70%) …

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Call Center Manager

Ho Chi Minh, Ho Chi Minh City, Vietnam

Description:

THIENTU BPO seeking an experienced Senior Customer Contact Center Manager to oversee all BPO projects and lead a high-performing customer service team. The ideal candidate will have a strong background in managing in-house teams, ensuring operational excellence, and driving customer satisfaction. This role reports directly to the CEO and plays a key part in optimizing customer service workflows and performance. Key Responsibilities & Time Allocation 1. Operations & Service Delivery …

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Talent Acquisition Associate (Mass Hiring)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

What Youll Be Doing Implement efficient recruitment processes and adhere to best practices to achieve target hiring goals. Develop and execute strategic sourcing plans to identify and attract top talent, leveraging traditional and innovative methods. Stay updated on industry trends and emerging talent needs. Analyze competitive landscapes and provide data-driven insights to inform recruitment strategies. Collaborate closely with hiring managers to understand their specific needs and ensure a seamless and …

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