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52 Open positions

Deputy Call Center Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

1. Position Overview The Deputy Call Center Manager supports the Call Center Manager in overseeing daily operations and ensuring the delivery of high-quality customer service. This role requires strong leadership capabilities, operational awareness, and the ability to drive improvements across teams and processes. 2. Job Responsibilities Team Leadership and Management (30%) Support the recruitment, training, and supervision of call center agents and team leaders. Assist in setting clear objectives and …

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Call Center Team Lead

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Department: Operations Reports To: Senior Operations Manager Working Time: MondaySaturday, 08:0017:00 Operational Availability: 24/7, 365 days (rotational teams) 1. Job Summary Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Call Center Team Leader. The Call Center Team Leader is responsible …

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QA Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Department: Operations Reports To: Senior Operations Manager Working Time: MondaySaturday, 08:0017:00 Operational Availability: 24/7, 365 days (rotational teams) Job Purpose Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Quality Manager . The Quality Manager plays a key role in ensuring …

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Telesales Supervisor

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Job Purpose Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Telesales Supervisor. A telesales supervisor manages a team of telesales representatives by setting sales goals, developing strategies, and tracking performance. Key duties include providing training and coaching, conducting performance reviews, analyzing sales data, and ensuring the team meets or exceeds targets. …

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Senior Customer Contact Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Employment Type: Full-Time Department: Operations / Customer Experience Reports To: CEO and Operations Director Role Overview Thientu BPO is seeking an experienced Senior Customer Contact Center Manager to oversee all BPO customer service operations and lead a high-performing in-house service team. The ideal candidate will have strong expertise in service delivery, customer experience, and operational excellence. This role partners …

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Operation Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Department: Operations Reports To: Senior Operations Manager Working Time: MondaySaturday, 08:0017:00 Operational Availability: 24/7, 365 days (rotational teams) About the Role The Operations Manager plays a critical role in overseeing the daily operations of Thientu BPOs call center services. This position requires strong leadership, operational expertise, and the ability to balance service quality with efficiency in a high-paced environment. …

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Account Executive cum Project Coordinator

Ho Chi Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Employment Type: Full-Time Department: Sales & Marketing Salary: 11-15M About Thientu BPO Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Account Executive cum Project Coordinator to join our expanding team. If you have strong operational knowledge, enjoy working directly with …

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Recruitment Consultant

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

About the Role If helping young professionals to discover careers they love is what you love, this might be your cup of tea. As the Associate Recruitment Consultant, you will be building, curating, and consulting our talent community, helping them to discover great opportunities and match them up to great companies. What You'll Be Doing Talk to clients and understand the profile of talent they need; Talk to candidates and …

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Senior marketing manager

Ho Chi Minh City, Ho Chi Minh City, Vietnam

Description:

Sr. Marketing Manager (experience Omni channel) 1/ Omnichannel Manager (Fully Self-Managed). 2/ Oversee brand and product management as a Senior Manager . The Marketing Manager establishes, builds and leads all marketing functions from marketing strategy and brand storytelling to the shopping experience and customer contact strategy. The position is responsible for supporting the design and facilitating the process for short and mid-term strategic planning; leading divisional budget planning, vendor management …

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Mass Recruitment Recruiters (Mass Hiring)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

What Youll Be Doing Implement efficient recruitment processes and adhere to best practices to achieve target hiring goals. Develop and execute strategic sourcing plans to identify and attract top talent, leveraging traditional and innovative methods. Stay updated on industry trends and emerging talent needs. Analyze competitive landscapes and provide data-driven insights to inform recruitment strategies. Collaborate closely with hiring managers to understand their specific needs and ensure a seamless and …

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