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69 Open positions

Telesales Executive

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Department: Operations Reports To: Senior Operations Manager Working Time: MondaySaturday, 08:0017:00 Operational Availability: 24/7, 365 days (rotational teams) Job Description: Conduct outbound telesales calls to introduce and sell products. Handle customer inquiries, requests, and complaints via phone, online chat, and email while providing appropriate customer care and sales support. Support product promotion through telemarketing activities. Qualify and transfer potential …

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Telesales Supervisor

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Telesales Supervisor. A telesales supervisor manages a team of telesales representatives by setting sales goals, developing strategies, and tracking performance. Key duties include providing training and coaching, conducting performance reviews, analyzing sales data, and ensuring the team meets or exceeds targets. The role …

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Quality Leader (Call Center)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

1. Position Overview Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented QA Lead to join our expanding team. The Quality Leader is responsible for ensuring service quality, maintaining consistent standards, and meeting partner expectations. This role develops and executes quality strategies, leads training and coaching activities, and drives continuous improvement across …

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Call Center Team Lead

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

1. Job Summary Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Call Center Team Leader. The Call Center Team Leader is responsible for ensuring efficient daily operations of the call center team. This role requires strong leadership, a deep understanding of call center dynamics, and the ability to motivate, coach, and …

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Quality Manager (Call Center)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Job Purpose Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Quality Manager . The Quality Manager plays a key role in ensuring that all services consistently meet internal and external quality standards. This position is responsible for developing, implementing, and monitoring quality management strategies, policies, and procedures that ensure compliance with …

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Project Coordinator

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Role summary The Project Coordinator BPO is responsible for coordinating and overseeing multiple new and existing BPO projects (inbound, outbound and backoffice) across different clients. The role ensures that implementations, transitions, scope changes and improvement initiatives are delivered on time, within scope and in line with contractual SLAs and internal KPIs. Key responsibilities Manage a portfolio of BPO projects, including new client implementations, rampups, scope changes and optimization initiatives across …

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Senior Operation Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Employment Type: Full-Time Department: Operations / Customer Experience Reports To: CEO and Operations Director Role Overview Thientu BPO is seeking an experienced Senior Customer Contact Center Manager to oversee all BPO customer service operations and lead a high-performing in-house service team. The ideal candidate will have strong expertise in service delivery, customer experience, and operational excellence. This role partners …

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Operations Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Department: Operations Reports To: Senior Operations Manager Working Time: Monday đến Saturday, 08:00 đến17:00 Operational Availability: 24/7, 365 days (rotational teams) About the Role The Operations Manager plays a critical role in overseeing the daily operations of Thientu BPOs call center services. This position requires strong leadership, operational expertise, and the ability to balance service quality with efficiency in …

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Account Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Account Manager (Client Relations & Business Development) About Us Thientu BPO is a growing Vietnamese BPO company providing end-to-end outsourcing solutions, including customer service, back-office operations, HR services to both domestic and international clients. As we expand our client portfolio, we are looking for a driven and relationship-focused Account Manager to join our commercial team. Key Responsibilities Client Relationship Management Serve as the primary point of contact for an assigned …

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Deputy Call Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

1. Position Overview Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented QA Lead to join our expanding team. The Deputy Call Center Manager supports the Call Center Manager in overseeing daily operations and ensuring the delivery of high-quality customer service. This role requires strong leadership capabilities, operational awareness, and the ability …

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