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50 Open positions

QA Lead Call Center

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

1. Position Overview Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented QA Lead to join our expanding team. The Quality Leader is responsible for ensuring service quality, maintaining consistent standards, and meeting partner expectations. This role develops and executes quality strategies, leads training and coaching activities, and drives continuous improvement across …

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Call Center Team Lead

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

1. Job Summary Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Call Center Team Leader. The Call Center Team Leader is responsible for ensuring efficient daily operations of the call center team. This role requires strong leadership, a deep understanding of call center dynamics, and the ability to motivate, coach, and …

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Project Coordinator - BPO (Multiple Projects)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Role summary The Project Coordinator BPO is responsible for coordinating and overseeing multiple new and existing BPO projects (inbound, outbound and backoffice) across different clients. The role ensures that implementations, transitions, scope changes and improvement initiatives are delivered on time, within scope and in line with contractual SLAs and internal KPIs. Key responsibilities Manage a portfolio of BPO projects, including new client implementations, rampups, scope changes and optimization initiatives across …

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Senior operation manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Senior Customer Contact Center Manager Thientu BPO Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Employment Type: Full-Time Department: Operations / Customer Experience Reports To: CEO and Operations Director Role Overview Thientu BPO is seeking an experienced Senior Customer Contact Center Manager to oversee all BPO customer service operations and lead a high-performing in-house service team. The ideal candidate will have strong expertise in service delivery, customer …

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Deputy Call Center Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

1. Position Overview The Deputy Call Center Manager supports the Call Center Manager in overseeing daily operations and ensuring the delivery of high-quality customer service. This role requires strong leadership capabilities, operational awareness, and the ability to drive improvements across teams and processes. 2. Job Responsibilities Team Leadership and Management (30%) Support the recruitment, training, and supervision of call center agents and team leaders. Assist in setting clear objectives and …

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Recruitment Consultant

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

About the Role If helping young professionals to discover careers they love is what you love, this might be your cup of tea. As the Associate Recruitment Consultant, you will be building, curating, and consulting our talent community, helping them to discover great opportunities and match them up to great companies. What You'll Be Doing Talk to clients and understand the profile of talent they need; Talk to candidates and …

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Senior marketing manager

Ho Chi Minh City, Ho Chi Minh City, Vietnam

Description:

Sr. Marketing Manager (experience Omni channel) 1/ Omnichannel Manager (Fully Self-Managed). 2/ Oversee brand and product management as a Senior Manager . The Marketing Manager establishes, builds and leads all marketing functions from marketing strategy and brand storytelling to the shopping experience and customer contact strategy. The position is responsible for supporting the design and facilitating the process for short and mid-term strategic planning; leading divisional budget planning, vendor management …

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Mass Recruitment Recruiters (Mass Hiring)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

What Youll Be Doing Implement efficient recruitment processes and adhere to best practices to achieve target hiring goals. Develop and execute strategic sourcing plans to identify and attract top talent, leveraging traditional and innovative methods. Stay updated on industry trends and emerging talent needs. Analyze competitive landscapes and provide data-driven insights to inform recruitment strategies. Collaborate closely with hiring managers to understand their specific needs and ensure a seamless and …

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Associates Recruitment Consultants

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

About the Role If helping young professionals to discover careers they love is what you love, this might be your cup of tea. As the Associate Recruitment Consultant, you will be building, curating, and consulting our talent community, helping them to discover great opportunities and match them up to great companies. What You'll Be Doing Talk to clients and understand the profile of talent they need; Talk to candidates and …

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Trợ lý luật sư (Tiếng Trung)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Mô tả công việc Hỗ trợ Luật sư thực hiện các công việc sau: - Nghiên cứu hồ sơ các vụ án, vụ việc dân sự, thương mại, lao động,... tại Tòa án, Trọng tài; - Nghiên cứu quy định pháp luật để tư vấn pháp luật thường xuyên cho các khách hàng doanh nghiệp; - Dịch thuật các văn bản pháp lý; - Thực hiện các công việc khác …

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