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167 Open positions

Foreign Remittance Assistant(Trade Finance)

Yangon, Myanmar

Description:

This position is responsible for ensuring proper check and balance approach for inward/outward processes and all documentary collections handling import documents and export documents. Handle import documents or export documents. Ensure proper check and balance approach for inward/outward processes. Perform AML/CFT check, follow, monitor and control all operational risks. Preparation/ Verification of SWIFT messages. Prepare internal/regulatory reports as per the requirement and provide those reports in a timely manner. Advise …

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Cash Processing Staff

Yangon, Myanmar

Description:

The role holder is responsible for the smooth execution of routine branch transactions for bank customers on a day-to-day basis, and for ensuring high levels of customer service. The role holder is also responsible for ensuring adequate cash is available at the cash counters, all accounts are balanced and updated at the end of the day, and for preventing losses through frauds. Effectively executes the Value Centres business plans for …

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Digital Product Management Lead

Yangon, Myanmar

Description:

Leading the Mini App Products lifecycle development and management of the product portfolio, ensuring that it meets user needs and business objectives. Optimizing the value of Mini App products. Key Responsibilities: Design and initiate the development of new and innovative products for KBZPay Mini App that drive value and revenue growth. Work with cross-functional teams to define and prioritize product requirements and features for the KBZPay Mini App. Develop and …

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Business Support (Institutional Banking)

Yangon, Myanmar

Description:

The role holder is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients. Primary Responsibilities: Assist the Relationship Managers in preparing the credit files Assist Monitoring Team by ensuring data update and follow-up checks on the RMs. Manage customers accounts and keep information updated Prepare the meeting minutes Collect and check the required documents with regards to Account Opening and Loan Documents …

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Customer Care Officer(Senior Assistant)

Yangon, Myanmar

Description:

Job Purpose: The Customer Care Officer (SA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries, resolving issues, and providing accurate information about company products and services. This role requires a customer-first mindset, excellent communication skills, and the ability to effectively handle complaints or difficult situations. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via phone. Provide accurate information about products, services, …

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Center Second Incharge

Yangon, Myanmar

Description:

Job Purpose: The 2 nd Center-in-Charge, as well as the Center-in-Charge is responsible for the overall operations and management of the center effectively and efficiently, ensuring smooth functioning and achieving performance targets. This includes managing the staff, providing excellent customer service, maintaining operational efficiency, and adhering to company policies and procedures. This position leads and performs to drive and achieve the targets for all products and services in centre by …

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Center Incharge

Yangon, Myanmar

Description:

Job Purpose: The Center Incharge is responsible for the overall operations and management of the center effectively and efficiently, ensuring smooth functioning and achieving performance targets. This includes managing the staff, providing excellent customer service, maintaining operational efficiency, and adhering to company policies and procedures. This position leads and performs to drive and achieve the targets for all products and services in centre by following properly fully compliance of SOP, …

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Policy and Process Improvement Officer

Yangon, Myanmar

Description:

Job Purpose:  This is a position where the role holder is primarily accountable for driving the delivery of all major projects including new products (processes) process enhancements so that bank can mitigate the error rate due to the process deficiency and gain more internal control. Role holder is also responsible in assistance of innovative products and solutions that are geared towards client needs in order to differentiate products and …

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Product Manager(Worker Remittance)

Yangon, Myanmar

Description:

Job Purpose: The role holder is responsible for the integration, testing and implementation of worker remittance products as well as to assist development of innovative solutions in collaboration with international partners (MTO, Banks, etc.) Key Responsibilities: Assist Head of Product in implementing current and future Worker Remittance product strategies Dealing with Remittance partners to ensure the smoother business collaboration by setting the reasonable commercial agreement between the parties. Develop, test …

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Territory Support Officer

Mandalay, Myanmar

Description:

Job Purpose: This role is responsible to support branch and KBZPay centers internal staff to extend support to end customers with their queries, complaints and requests promptly. They will act as internal helpdesk for all KBZPay related ops support, product info, account provisioning and also other requests as per SOP. Frontline team should be able to do seamless customer interactions/resolve their walking customer /agent/merchant issues with the help of TSO. …

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