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15 Open positions

Customer Support with Italian - Lisbon

Lisbon, Portugal

Description:

Your tasks: Handle incoming user requests via telephone, email, and chat. Log call details into case management systems and provide responses and resolutions within SLA to customers. Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress. Deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds. Provide inbound sales support and promote products to increase revenue while ensuring the highest …

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Soporte al Cliente con Español - Lisboa

Lisbon, Portugal

Description:

Tus tareas: - Gestionar solicitudes de usuarios entrantes a través de teléfono, correo electrónico y chat. - Registrar los detalles de las llamadas en los sistemas de gestión de casos y proporcionar respuestas y resoluciones dentro del SLA a los clientes. - Apuntar a las más altas puntuaciones en las Encuestas de Satisfacción del Cliente, actualizando activamente a los clientes sobre el estado y progreso de las resoluciones. - Ofrecer …

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Customer Support with German - REMOTE in Portugal

Lisbon, Portugal

Description:

Remote Work in Portugal Email and Chat  About the project: Provide services for an American video game developer and publisher based in Irvine, California. The company originally concentrated on the creation of game ports for other studios' games before beginning development of their own software in 1993, with games like Rock n' Roll Racing and The Lost Vikings. Your Responsibilities: Customer support via email and chat, mainly in German, …

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Content Moderation with German - Porto

Porto, Portugal

Description:

Work Location: Porto Welcome Bonus of 1000E About the project: You will be providing services for a Chinese internet technology company headquartered in Haidian, Beijing and incorporated in the Cayman Islands. Founded by Zhang Yiming, Liang Rubo and a team of others in 2012, it developed video-sharing apps. The company is also the developer of a news platform. Your Responsibilities: Customer support to German-speaking customers by phone, email, chat and …

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Customer Support in Dutch - REMOTE in Portugal

Lisbon, Portugal

Description:

Remote Work in Portugal Working Hours: 40h/week, 8h/day (1h lunch break) (5 days/week with 2 days off) Join a team that values diversity, fosters collaboration, and empowers employees to shape the future of technology.Here you'll find endless opportunities for growth, a culture that celebrates individuality, and the chance to make a real difference in the world. You will: Back-office tasks with occasional outbound calls Handle customer inquiries regarding payments, refunds, …

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Backoffice Specialist with Turkish - Lisbon

Lisbon, Portugal

Description:

Remote in Lisbon - Equipment provided About the project: You will be providing services for Turkish-speaking clients and help them solve any problems or inquiries they might have regarding the product or service offered by the company. Your tasks: Receive escalations from customer-facing colleagues and works under strict regulations Handle complex issues relating to the fulfilment of online orders placed by customers Ensure a swift and fast resolution for problems …

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Customer Support with Slovak language - Homeoffice in Greece

Athens, Attica, Greece

Description:

Remote work in Greece - Equipment provided Work Schedule: Working schedule is on rotating shifts, Monday-Friday: 09:00-19:00 (Greek time - 8h/day, 40h/week, 5 days/week) You will be working for a project supporting clients of an American multinational technology company headquartered in Cupertino, California. It is the world's largest technology company by revenue, with US$394.3 billion in 2022 revenue. As of March 2023, it is the world's biggest company by market …

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Customer Support with German language - Remote work in Greece

Thessaloniki, Central Macedonia, Greece

Description:

Our client is currently seeking German speakers who are willing to work remotely from any place in Greece. As a Customer Support Specialist, your main responsibility will be to handle calls from existing customers and solve any issues they might have. You will use your excellent communication and negotiation skills to provide personalized solutions to the customers. About the project: Provide services for an American San Francisco-based company operating an …

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Customer Support with German language - Remote work in Greece

Athens, Attica, Greece

Description:

Our client is currently seeking German speakers who are willing to work remotely from any place in Greece. As a Customer Support Specialist, your main responsibility will be to handle calls from existing customers and solve any issues they might have. You will use your excellent communication and negotiation skills to provide personalized solutions to the customers. About the project: Provide services for an American San Francisco-based company operating an …

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Customer Support with Turkish - Remote work in Lisbon

Lisbon, Portugal

Description:

**RESIDENCE PERMIT REQUIRED** What you will be doing: Supporting Turkish speaking content creators by multiple communication channels (phone or email) Provide support to content creators both in Turkish and English; Provide pre and post-sales support for all self-service products; Provide product and tool support to improve clients experience; Identify trends and solve problems facing multiple SMB clients. Requirements: Fluency in Turkish (must be C2) Communicative level of English language (B2) …

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