Description:
Our client, a World-renowned BPO in Cape Town, is looking for Healthcare Customer Advisors to join their growing team. As a Healthcare Customer Advisor, you will handle majorly inbound. Ensure a positive customer experience and maintains an in-depth knowledge of customer needs. Essential Functions Addressing incoming telephone, digital, or written inquiries Assist customer with complex benefit questions, resolving issues, and educating healthcare members Strong attention to detail and complex problem-solving …