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57 Open positions

Cape Town, Western Cape, South Africa

Description:

As an Incident Manager, you will be responsible for managing the entire lifecycle of IT incidents from initial report through to resolution. You will utilize your technical knowledge and ITIL foundation to handle incidents with precision and reliability, maintaining high standards of customer service. Key Responsibilities: Oversee and manage the incident lifecycle from detection to resolution. Ensure timely and effective communication with stakeholders regarding incident status. Utilize ITIL principles to …

Cape Town, Western Cape, South Africa

Description:

We are looking for Technical Support Specialist - this is a WFH opportunity As a Customer Service Associate (CSA) - Network Operator, you will play a crucial role in providing outstanding support to customers. You will handle network-related inquiries and issues while leveraging your IT and network knowledge to ensure effective resolution. Key Responsibilities: Provide high-quality customer support for network-related issues and inquiries. Manage and resolve network issues, utilizing your …

Sandton, GP, South Africa

R 70,000.00 - 110,000.00

Description:

We are looking for a GFM that will oversee the Expense side of the business  Responsible for overseeing the expense management process across the organization. This role involves managing, analyzing, and reporting on expenses, ensuring compliance with financial policies, and providing strategic insights to optimize cost efficiency. Key Responsibilities: 1. Expense Management: Oversee the day-to-day management of company expenses. Develop and implement expense policies and procedures. Ensure all expenses …

Cape Town, WC, South Africa

Description:

Our client, a World-renowned BPO in Cape Town, is looking for Healthcare Customer Advisors to join their growing team. As a Healthcare Customer Advisor, you will handle majorly inbound. Ensure a positive customer experience and maintains an in-depth knowledge of customer needs. Essential Functions Addressing incoming telephone, digital, or written inquiries Assist customer with complex benefit questions, resolving issues, and educating healthcare members Strong attention to detail and complex problem-solving …

Cape Town, WC, South Africa

Description:

We are looking for vibrant, experienced Webchat Customer Service Advisors to assist inbound customers with queries, complaints and compliments: 2-year minimum customer care experience (Webchat) in a call centre Completed Matric Well-spoken and able to write in English well CRM Social media skills experience would be an added bonus Be able to travel to Century City, Cape Town Be able to work shifts (weekends, public holidays, after hours) Start date …

Cape Town, WC, South Africa

R 30,000.00 - None

Description:

B2B Sales Executive Position: Cape Town based Remuneration: Basic + commission Preferred start: asap Our client is the media division of a 20-year veteran in the South African online space. They hold exclusive rights to resell advertising technologies, including Zendrive and Netcore. Their looking to take advantage of the explosion for relevant data and rich media and need additional sales staff in Cape Town to meet the demand in the …

Description:

Our client based in Sandton is seeking Venda Speaking Customer Service Advisor . The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries. Experience: Minimum of 12 months unbroken inbound …

Description:

Our client based in Sandton is seeking Tsonga Speaking Customer Service Advisor . The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries. Experience: Minimum of 12 months unbroken inbound …

Description:

Our client based in Sandton is seeking Swati Speaking Customer Service Advisor . The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries. Experience: Minimum of 12 months unbroken inbound …

Description:

Our client based in Sandton is seeking Sotho Speaking Customer Service Advisor . The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries. Experience: Minimum of 12 months unbroken inbound …