Description:
We are looking for a talented Junior Zendesk Administrator with experience in setting up Zendesk from scratch, configuring APIs, and integrating data with PowerBI to join our team. Key Responsibilities: Set up and configure Zendesk from scratch, including workflows, automations, triggers, and custom fields. Customize Zendesk ticketing workflows, automation, macros, and triggers. Manage user roles, permissions, and access controls. Provide training and support to teams on Zendesk functionalities. Ensure smooth …