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67 Open positions

Customer Experience Manager

Cape Town, Western Cape, South Africa

Description:

Our client based in cape Town CBD is in search of a Customer Experience Assistant Manager for their insurance department within the BPO for their USA campaign with experience in Quality Assurance, Training and CSAT to work onsite in office. As a Customer Experience Manager, your key responsibilities will include resolving customer complaints, developing customer service procedures, and implementing customer satisfaction campaigns. You will be monitoring customer interactions, reporting on …

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Customer Experience Assistant Manager

Cape Town, Western Cape, South Africa

Description:

Our client based in cape Town CBD is in search of a Customer Experience Assistant Manager for their insurance department within the BPO for their USA campaign with experience in Quality Assurance, Training and CSAT to work onsite in office. We are looking for an enthusiastic Communications Specialist to manage our external and internal communications. You will promote a positive public image and control the dissemination of information on our …

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Project Administrator

Cape Town, Western Cape, South Africa

Description:

As a Project Administrator, you'll play a crucial role in the smooth operation of project activities. Reporting directly to the PMO Director, the role is key to the project management office within our client. This position requires meticulous attention to detail in maintaining data within project management and financial systems. The ability to support Project Managers in the simultaneous execution of various projects is essential, ensuring that resources are scheduled …

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Vice President - Operational Excellence

Cape Town, Western Cape, South Africa

Description:

Role Responsibilities Develop execute the strategic plan for operational excellence in alignment with the vertical's goals and objectives Life insurance domain experience Look at training needs and put proposals forward Ensure the alignment of operational activities with financial targets and performance indicators Identify and implement cost optimization initiatives and best practices across the value chain Lead and mentor a team of operational excellence professionals to drive performance improvements Foster a …

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Business Applications Consultant

Cape Town, Western Cape, South Africa

Description:

The Role We would ideally like the candidate to have experience in Business Central Distribution, Warehousing and or Manufacturing functions. The Business Applications Consultant is a technical role within the Business Applications department, responsible for the successful design, implementation and support of Business Central solutions for our clients.  Minimum of 3 years proven experience on the Business Central - Accountancy software platform - non-negotiable  The role will also …

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Quality Assurance Agent - German

Cape Town, Western Cape, South Africa

R None - None

Description:

Overview: Our client, a prominent BPO based at Airport Industria, Cape Town is recruiting for a skilled Quality Assurance Agent (German Speaking) to join their team. The Quality Assurance Agent - German role is responsible for monitoring and evaluating the quality of customer service interactions to ensure adherence to company standards and regulatory requirements. This position involves reviewing customer interactions, providing feedback to CSRs, and identifying areas for improvement. The …

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Junior Team Leader - German

Cape Town, Western Cape, South Africa

R None - None

Description:

Our client, a prominent BPO based at Airport Industria, Cape Town is recruiting for a Junior Team Supervisor (German Speaking) to join their team. Overview: The CSR Junior Team Supervisor - German assists the CSR Team Supervisor in managing the team of German-speaking CSRs. This role involves supporting daily operations, handling escalated issues, and ensuring that customer service standards are maintained. The Junior Supervisor also plays a role in training …

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German Customer Service Representative

Cape Town, Western Cape, South Africa

R None - None

Description:

Our client, a prominent BPO based at Airport Industria, Cape Town is recruiting for German Customer Service Representatives to join their team. As a German Customer Service Representative, you will be responsible to ensure that every customer interaction is met with exceptional service and support. Your main goal is to provide a seamless and satisfying experience to customers, addressing their needs with professionalism, empathy, and efficiency. Key Responsibilities: Customer Support: …

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Team Leader - German

Cape Town, Western Cape, South Africa

R None - None

Description:

Our client, a prominent BPO based at Airport Industria, Cape Town is recruiting for a skilled Team Supervisor (German Speaking) to join their team. Overview: The CSR Team Supervisor - German is responsible for leading and managing a team of Customer Service Representatives (CSRs) to ensure the delivery of high-quality customer service. This role involves overseeing daily operations, providing support and guidance to team members, and ensuring that performance standards …

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Trainee Accountant

Centurion, South Africa

Description:

Our client is a reputable auditing and accounting firm based in Centurion, Gauteng, and provides accurate, ethical, and strategic accounting services to individuals and small and medium-sized enterprises. They are committed to excellence and are seeking a dedicated and enthusiastic Trainee Accountant to join their dynamic team. Successful candidate to start 1 March 2025. Responsibilities: General ad-hoc accounting tasks Stock counts Learn to compile financial statements Assist with audit fieldwork …

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