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103 Open positions

Marketing Director

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Responsible for developing and executing international marketing strategies and positioning Thientu BPO as a global brand. Manage multi-channel campaigns, lead the marketing team, and collaborate with the Board of Directors to drive export revenue. Key Responsibilities Develop and implement comprehensive marketing plans for key markets (USA, EU,Africa, Latin America). Position the company as a reputable global supplier of hair extension products. Organize and manage multi-channel marketing campaigns (Digital, Social Media, …

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Marketing Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

About the Role We are looking for an experienced and business-driven Marketing Manager to lead all marketing, brand, and customer growth initiatives across the organization. This role is critical in shaping how our brand connects with consumers, drives engagement, and builds long-term trust. Key Responsibilities 1. Strategic Leadership Brand Development Develop and execute a comprehensive B2C marketing strategy aligned with overall business objectives and growth targets. Lead brand development efforts …

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Senior Marketing Executive

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Job Responsibilities Develop and execute digital marketing strategies and multi-channel campaigns; manage social media and community engagement. Track and analyze campaign performance, website analytics, and optimize based on insights. Create high-quality digital content with consistent brand messaging (blogs, articles, social media, email, whitepapers). Collaborate with technical teams to produce technical content, case studies, and thought-leadership materials. Support employer branding through recruitment content and culture-driven initiatives. Manage website updates, apply SEO …

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Customer support team lead (night-shift)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

THIENTU BPO HR, a leading provider of high-quality outsourcing solutions, is looking for a Team Leader to manage and guide our Customer Support Operations team in the video game industry. The ideal candidate is someone with strong leadership, a keen eye for detail, and a passion for delivering top-tier customer service in a dynamic and digital-first environment. Key Responsibilities: Team Management Leadership Supervise a team of 2 Customer Support Agents …

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Customer support agent (night-shift)

Hồ Chí Minh, Vietnam

Description:

Key Responsibilities: Handle customer inquiries, complaints, and support requests via Zendesk. Guide customers in troubleshooting basic technical issues and optimizing product/service usage. Ensure complaints are tracked and responded to promptly. Process account-related tasks (verification, deletion, unsubscribe requests, suspensions, bans). Enter and update customer information in the companys database. Maintain a high customer satisfaction rating and meet performance KPIs. Stay updated on gaming industry trends and the companys game products to …

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Customer support team lead

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

THIENTU BPO HR, a leading provider of high-quality outsourcing solutions, is looking for a Team Leader to manage and guide our Customer Support Operations team in the video game industry. The ideal candidate is someone with strong leadership, a keen eye for detail, and a passion for delivering top-tier customer service in a dynamic and digital-first environment. Key Responsibilities: Team Management Leadership Supervise a team of 2 Customer Support Agents …

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Customer support agent

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Key Responsibilities: Handle customer inquiries, complaints, and support requests via Zendesk. Guide customers in troubleshooting basic technical issues and optimizing product/service usage. Ensure complaints are tracked and responded to promptly. Process account-related tasks (verification, deletion, unsubscribe requests, suspensions, bans). Enter and update customer information in the companys database. Maintain a high customer satisfaction rating and meet performance KPIs. Stay updated on gaming industry trends and the companys game products to …

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Senior telesales (night-shift)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Job Description Conduct outbound calls (Telesales) to customers to introduce and sell sterilizer machines/autoclaves (products related to the nail industry). Receive and handle customer inquiries, requests, and complaints; perform customer care and sales activities via phone calls, online chat, and email. Support product promotion through telemarketing activities. Successfully transfer qualified customers to the partners order processing department. Update customer information into the companys database. Carry out consultation and customer care …

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Senior telesales (night-shift)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Job Description Conduct outbound calls (Telesales) to customers to introduce and sell sterilizer machines/autoclaves (products related to the nail industry). Receive and handle customer inquiries, requests, and complaints; perform customer care and sales activities via phone calls, online chat, and email. Support product promotion through telemarketing activities. Successfully transfer qualified customers to the partners order processing department. Update customer information into the companys database. Carry out consultation and customer care …

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Telesales agent (night-shift)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

1. Job Description Conduct outbound telesales calls during night shift hours to introduce and sell products, mainly targeting international markets. Handle customer inquiries, requests, and complaints via phone, online chat, and email; provide appropriate customer care and sales support. Support product promotion through telemarketing and customer outreach activities suitable for night‐time markets. Qualify potential customers and transfer high-quality leads to the partners order-handling team. Update, maintain, and ensure accuracy of …

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