Description:
IT Technical Support Team Leader - Oxfordshire - Up to £50,000 My client are seeking an experienced IT Technical Support Team Leader to manage and develop a 2nd Line IT Support team, overseeing day-to-day operations, workload management and escalations. You will drive service improvements, ensure high standards of incident management, develop processes and documentation, and provide technical support for a broad IT infrastructure covering on-premise and cloud environments. Key Requirements: …