Responsibilities:

• Support day-to-day activities in the buyer consolidation sector.
• Handle and process customer orders efficiently.
• Ensure that all necessary information is accurately recorded and communicated to relevant teams.
• Provide excellent customer service by addressing inquiries, resolving issues, and keeping clients informed about the status.
• Manage and review shipping documents.
• Address and resolve any issues that arise during the shipping process, such as delays, damages, or discrepancies.
• Collaborate with international teams.
• Use specialized software, such as pivot tables.
• Adjust to hybrid work arrangements, including remote work or WFH.

Qualifications:

• Experience and knowledge in buyer consolidation, LCL are highly valued.
• A minimum of 1 year experience in CS in the logistics environment.
• Strong proficiency in English, both written and spoken. (At least Intermediate level)
• Fast Learning Skills.
• Effective coordination and teamwork with international teams.
• Familiarity with specialized software, including pivot tables.
• Ability to adapt to a hybrid working environment.