Responsibilities:

• Work together with the vendor, operation, and FA teams to guarantee efficient and punctual land transportation.
• Ensure that all issues and concerns received from customers and internal departments are promptly recorded, including all relevant details.
• Considering the severity of the problems, the resolution ought to occur within the allotted period.
• Create plans for various problems for various clients to lessen or eliminate the likelihood that the same problem will recur.
• To guarantee client happiness, attend to their demands and offer solutions.
• Retain current clients to guarantee that their business is steady and won't disappear.
• Create and preserve a solid rapport with current customers. Serve as the main point of contact for questions and issues from clients.
• Create and keep up-to-date client records, sales projections, and reports.
• Have a thorough understanding of the client's background, essential requirements, and the person in charge's communication style. This will enable you to quickly modify service plans in light of the client's business dynamics and guarantee high-quality service.
• Create and keep up a strong sales pipeline.
• Gain a thorough understanding of the company's business strategy and apply it to cultivate clientele in order to progressively boost gross profit.
• Create and present persuasive sales presentations to potential customers.
• In order to acquire new business, bargain over service and price arrangements.
• Conduct ongoing research and keep abreast of advancements in the industry, competitors' actions, and market trends.
• Examine data on business performance, have a thorough understanding of the context of the data, and quickly modify sales tactics in accordance with the business direction of the organization.
• Help line managers oversee the group and get the report ready.

Requirements:

• Preferably, a bachelor's degree in business, supply chain management, logistics, or a similar subject.
• On the other hand, suitable work experience might occasionally take the place of academic schooling.
• It is recommended that candidates have a great deal of sales experience in the logistics sector.
• Proven track record in company growth and sales, ideally in the logistics, supply chain management, or freight forwarding sectors.
• It helps to be familiar with the logistics procedures involved in land transportation.
• Establishing and maintaining relationships with customers and making persuasive sales presentations require strong interpersonal and communication skills.
• Five years of extensive experience with supply chain logistics or ground transportation protocols.
• Capacity to bargain with clients and suppliers for favorable terms on purchases and services.
• Skilled at promptly recognizing and resolving logistical issues.
• Expert in using appropriate software tools for reporting, tracking, and contact with sales.
• Excellent sales and persuasive abilities to boost business and meet revenue targets; expansion.
• The ability to organize and manage time well enough to handle the accounts and tasks of several clients at once.
• Being fluent in Chinese, English, or other languages pertinent to the demands of the client can be a big plus.
• Be incredibly resilient to stress and capable of taking on obstacles in the workplace head-on.
• Excellent at comprehending, working in a team, and having complete empathy.