Responsibilities:

• Ensure that all parking policies and procedures are followed Oversee the daily operation and maintenance of parking facilities, including garages, lots, and valet services.
• Ensure that parking facilities are clean, safe, and well-maintained.
• Monitor equipment and technology, such as ticketing systems and access control devices, to ensure they are functioning correctly.
• Address customer inquiries, complaints, and issues in a professional and timely manner.
• Implement strategies to enhance the overall customer experience, including providing clear signage and convenient payment options.
• Stay informed about industry best practices and regulations related to parking operations.
• Prepare regular reports on parking operations, including revenue, occupancy, and customer feedback.

Qualifications:

• Bachelor's degree in any related field.
• Few years of experience in Customer Service, Operations Management or a related role within the service industry.
• Knowledge of parking technology, equipment, and best practices would be good but not a must.
• Strong leadership, organizational, and communication skills.
• Experience with basic excel spreadsheets, analyzing data and financial forecasting.
• Intermediate command of spoken and written English.