Help Desk Specialist (Japanese Speaking)

Responsibilities

1. Support global customers with incidents, inquiries, and requests.
2. Coordinate with global support teams and manage cases using the ticket system.
3. Translate documents and emails between English and Japanese.

Qualifications 

1. Bachelor's degree in relevant fields
2. Japanese candidates are welcome to apply 
3. Experience in service desk, IT, or Information Security fields is advantageous.
4. Proficient in Japanese and English