Network Engineer - Team Leader

Responsibilities:

• Supervise a team of five staff members responsible for IT operation support, including consulting, coaching, and training initiatives.
• Implement a structured approach by assigning tasks to appropriate engineers and leading network support activities.
• Develop work plans and actionable deliverables for network operations while conducting assessments.
• Identify, analyze, and mitigate risks related to network infrastructure and performance.
• Support communication strategies and evaluate the impact of network enhancements.
• Define success metrics and continuously monitor progress to ensure efficient network operations.

Qualifications:

• Minimum of 5 years of experience managing a network support operations team.
• Strong understanding of network infrastructure and operations.
• Extensive knowledge of networking concepts, including routing and switching.
• Hands-on experience with ITIL frameworks, network management tools, and best practices.
• Expertise in Cisco Layer 2 and Layer 3 switches.
• Technical proficiency with Cisco Wireless Controllers.
• Strong experience with Next-Generation firewalls.
• Strong English communication skills.
• Cisco Certified Network Professional Enterprise.
• Cisco Certified Network Professional Security.
• Excellent leadership and mentoring abilities.
• Exceptional troubleshooting capabilities.
• Proficiency in problem resolution and root cause analysis.
• Team-oriented mindset with the ability to collaborate effectively.