Customer Service – Air Freight Export

Responsibilities

• Handle Air Export operations and documentation.
• Prepare and verify shipping documents (MAWB, HAWB, Manifest, Cartage Advice, etc.).
• Ensure compliance with security procedures and regulations.
• Coordinate and follow up via email with customers and overseas agents.
• Handle shipment irregularities and resolve operational issues.
• Follow customer-specific SOPs to ensure service quality.

Qualifications

• Male or Female, aged 25–35 years.
• Minimum 3 years of experience in Freight Forwarding (Air Export Operations).
• Good command of English and Thai (additional language is an advantage).
• Excellent communication and interpersonal skills.
• Strong problem-solving and negotiation abilities.