• Define and execute the general strategy (short and long term) with the management, including strategies for new products and enhancements of current products.
• Develop and implement sound business strategies, strategic plans, and operational procedures to promote revenue growth.
• Establish performance and growth indicators to evaluate the effectiveness of strategies.
• Planning, implementing, and daily management of operations activities to ensure business objectives are met.
• Drive and define the companys operations roadmap.
• Oversee the recruitment, and training of new employees and identify development opportunities for all employees
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors).
• Set and maintain budgets and optimize expenses.
• Manage the reporting of data and performance to the CEO in all matters of importance.
• Ensure employees work productively and develop professionally.
• Ensure employees are motivated and productive.

Requirements and skills

• Candidate must possess at least a degree in marketing, operations management, business administration, or a related field.
• Proven experience as a General Manager or similar executive role.
• Experience in planning and budgeting.
• Knowledge of business processes and functions (finance, HR, procurement, operations etc.).
• Excellent communication and interpersonal skills.
• Analytical skills that help turn data into the right decisions.
• The ability to stay calm and focused under high levels of pressure.
• Outstanding organisational and leadership skills.
• Problem-solving aptitude.
• Good understanding of web development or digital marketing.