Solution Consultant (Infra)

PTC Confidential

Job Title: Solution Consultant

Location: Singapore Employment Type: Full-time

About PTC System PTC System is a trusted IT solutions provider, delivering enterprise-class technologies and services to support our customers' digital transformation journey. We partner with leading vendors to provide innovative, reliable, and secure IT solutions tailored to business needs.

We are looking for a dynamic and experienced Solution Consultant professional to join our team. The ideal candidate will play a key role in bridging our technical solutions with customer requirements, providing expert guidance, and ensuring successful solution design and delivery. This position offers the opportunity to work with advanced technologies, including AI and HPC infrastructure, while collaborating closely with sales and technical teams to drive business growth.

Duties and responsibilities

• Partner with the sales team to understand clients' business requirements and translate them into infrastructure solutions (short-term projects and long-term strategic direction).
• Design and architect end-to-end infrastructure solutions, including scoping services and effort, using best practices and standards. Solution elements include network topology, LAN/WAN, WAN optimisation, security (firewalls, SASE/SSE, ZTNA, VPN, identity etc), servers/compute, virtualization, SAN/NAS storage, backup & recovery, HA/DR.
• Analyse existing infrastructure (network, compute, storage, backup/disaster recovery, security controls) to identify gaps, risks, and improvement opportunities.
• Evaluate technology options and provide cost-/benefit analyses (TCO, ROI) and make recommendations on which solutions to adopt.
• Respond to technical specifications in Tenders and RFPs: define system configurations and recommendations, craft proposals, articulate value of infrastructure solution.
• Provide technical leadership: review & validate vendor/partner designs, set standards and best practices for infrastructure design and lifecycle.
• Deliver presentations and proof-of-concept demonstrations, both internally and externally, on relevant product solutions.
• Ensure smooth transition of solution from pre-sales (solution design) to implementation team (delivery).
• Resolve technical questions by analysing and researching the problems.
• Stay up-to-date with new technologies and product releases.
• Mentor junior solution engineers (SEs) and serve as a consultant to the internal sales team to disseminate technical knowledge.

Qualifications

• Minimum 5 years of relevant pre-sales and solution architecting experience in a systems integrator (SI) environment.
• Minimum 8 years of experience in networking, security, storage, servers /virtualization and backup solutions, with vendor-specific technologies (Cisco, Huawei, Palo Alto, Infoblox, Dell, NetApp, HPE, VMware, Commvault, Cohesity etc).
• Proficient in multi-tiered IT architecture solution design.
• Good understanding of current solution offerings of major vendors (Dell, NetApp, VMware, Nutanix, Cisco etc).
• Good experience in leading/managing IT infrastructure solution in RFP and Tender requirements.

Required Knowledge Domain (Technical Specialties)

Mandatory: Networking – e.g., technologies (Cisco, Huawei, Aruba, Mellanox), routing & switching, LAN/WAN, VPN, and secure network architecture etc.

At least two of the following domains:

• Security architecture: technologies e.g. Palo Alto, CheckPoint, Fortinet, Infoblox, F5, Zscaler; firewalls, SASE/SSE, VPN tunnelling
• Enterprise Storage (NAS/SAN): technologies (e.g. Dell, NetApp, Pure, Huawei, Hitachi) and data-protection knowledge
• Backup solutions: technologies (e.g. Veeam, Veritas, Cohesity, Commvault) and backup/recovery strategies
• Servers & Virtualization / Multi-Cloud / Hybrid Cloud: technologies (e.g. Dell, HPE, Lenovo, Supermicro, Cisco, Nutanix, VMware, RedHat)

Preferred but Not Mandatory

Professional certifications:

• Cisco CCNA/CCNP
• Dell EMCIE / EMCTA (Storage/Backup)
• VMWare VCP (DCV/NSX)
• NetApp NCDA / NCIE

Attributes for Success

• These are the personal qualities and behaviours that, beyond technical skills, will help someone thrive in this role:
• Business Acumen: Able to think in terms of business outcomes, not just technology.
• Customer-oriented/consulting mindset: Self-motivated, proactive, and focused on customer success.
• Problem-solving/analytical mindset: Able to diagnose complex infrastructure issues, evaluate trade-offs, and recommend optimal designs.
• Excellent communication, presentation, and stakeholder-management skills.
• Strong aptitude for learning new technologies and applying them in a customer-facing environment.
• Effective working both independently and in a team.
• Hands-on implementation experience is a plus.

What We Offer

• Competitive salary package and benefits.
• Opportunities for continuous learning, vendor certifications, and career growth.
• Exposure to advanced AI, HPC, and enterprise IT technologies.
• Collaborative and supportive work environment.
• Career advancement opportunities within a growing organization.