Head of Operations (F&B/Hospitality | up to $13,000)

Key Highlights:

• Leadership Excellence: Lead and mentor food service teams to achieve business goals.
• Operational Efficiency: Oversee and optimize food service operations, ensuring compliance with safety and quality standards.
• Financial Management: Manage budgets and drive financial performance in line with projections.

Responsibilities:

• Manage and oversee the overall food experience across all food spaces, driving a culture of hospitality and service excellence.
• Lead and mentor food service teams, supporting their development and ensuring alignment with business goals.
• Oversee the implementation of operational initiatives, ensuring compliance with all safety and service guidelines.
• Monitor and manage financial responsibilities, ensuring that budget and financial projections are met.
• Build and maintain strong relationships with key stakeholders, including partners and suppliers.
• Drive innovation and change, managing key projects to enhance service quality and operational efficiency.
• Ensure the successful opening of new cafés and food spaces, contributing to the development of new food programs.
• Support team engagement and development, fostering a positive work environment and driving employee satisfaction.

Requirements:

• Bachelors degree or higher in Project Management, Business Management, or a related field.
• Minimum of 8 years of experience in project management within a cross-functional matrix environment, preferably in the food and services industry.
• Strong knowledge of project management tools (Asana preferred) and advanced computer literacy.
• Excellent communication, decision-making, and stakeholder management skills.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Tay Shiong Luan | EA Personnel No.: R23115166