Head Barista (up to $4,000 | Mon-Fri | 5 days | 1000 cups a day)

• Enhance customer service in a dynamic café environment.
• Drive innovation and quality in food and beverage offerings.
• Lead and develop a dedicated team in daily café operations.

Responsibilities:

• Manage the complete vendor lifecycle from onboarding to engagement, ensuring compliance and quality service.
• Research and implement new trends in the food and beverage industry to enhance customer engagement and satisfaction.
• Maintain high standards of hospitality, creating a welcoming environment for all guests.
• Oversee training, performance reviews, and staff development to ensure high service standards.
• Respond promptly to customer feedback and complaints, ensuring issues are resolved swiftly.
• Manage daily food and beverage operations, including order taking and serving duties.
• Maintain cleanliness and ensure compliance with health and safety regulations.
• Promote and recommend new menu items to enhance customer experience.

Requirements:

• Proven experience in food service management, preferably in a café or similar setting.
• Strong leadership skills with experience in hiring, training, and staff development.
• Excellent multitasking abilities and familiarity with café operational stations.
• Passion for customer service and a commitment to providing top-quality dining experiences.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856