SUMMARY

The Business Manager (BM) is responsible for directly running all aspects of the dealership in an assigned market in a manner consistent with the brand(s) represented. This includes the functions of sales, marketing, customer service and support, operations and administrative support. The BM is accountable for delivering on revenue, profitability, market share, customer satisfaction, and growth targets.



ESSENTIAL DUTIES & RESPONSIBILITIES

• Accountable for the overall performance of the dealership including the achievement of revenue, profit and expense budgets on a quarterly/annual basis.
• Effectively manages cash flow and inventory
• Effectively manages balance sheet and debt
• Identifies and exploits new market opportunities
• Maintains strong customer relations and satisfaction; proactively and diligently works to ensure customer problems are resolved quickly
• Directs and guides employees towards achievement of company objectives and goals.
• Establishes appropriate short and long-term strategies to compete effectively in the current and future market.
• Sets and manages realistic revenue forecasts.
• Determines and implements appropriate management and governance structures to execute strategy profitably.
• Builds and maintains pipeline of leadership talent, including succession plans for direct reports and other key roles.
• Regularly identifies strengths, weaknesses, opportunities and threats in the market, specifically with competitors.
• Puts plans in place to close gaps between current financial state and the dealerships desired financial model.
• Ensures systems are in place to maintain regulatory compliance.
• Recruits, selects and develops team members.
• Develops and motivates high performers; improves or removes low performers.
• Maintains close relationship and clear communication with manufacturer sales managers.
• Delivers regular and accurate forecasts to major suppliers.

Requirements:

• Bachelors Degree in business-related field or in an industry domain (construction/ civil engineering is preferred).
• Extensive knowledge of company's products, typically gained through experience with a dealership or an equipment manufacturer
• MBA is highly desirable
• Capable of fully understanding and managing Profit and Loss (P&L) Balance and Income data
• Full understanding of practices used in Inventory management
• Minimum of 5-10 years experience in managing an enterprise.
• Microsoft Excel : Ability to construct Profit & Loss calculation ; Ability to record sales & customers data ; Ability to create reports.
• Microsoft Word : Ability to construct letters & documentations ; Ability to write proposals that conform to prescribed style and format.
• Analytical Skills : Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to define problems, collect data, establish facts, and draw valid conclusions ; Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Communication Skills : Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community ; Ability to effectively present information to top management, public groups, and/or boards of directors.
• Microsoft Power Point : Ability to construct clear and effective presentation material.
• Making Decisions (and Accepting Responsibility) ; Ability to make decisions for the benefit of their team and company, taking a structured, logical approach to decision-making while keeping a cool head ; Ability to make difficult decisions with regards to performance issues ; Ability to make strategic decisions ; Willingness to take disciplined risks.