Johannesburg, South Africa

GRC Solutions Specialist

 Job Description:

We are looking for a highly professional and motivated individual to combine their technical knowledge with commercial skills to effectively uncover and develop solutions for prospects and customers. This position requires excellent communication skills and the ability to build strong relationships, as you will interface directly with leaders of large companies and other key GRC personas.

Reporting to: Head of Revenue for various regions

Management level of role: This is not a management role

Working environment & travel: Exceptionally busy, team-orientated environment. This role will require some travel nationally. Drivers license and own transport is essential.

Working hours: 07h30 16h00 or 08h00 to 16h30 or 08h30 to 17h00

Key deliverables

  • Leads solution designs, presentations and demonstrations to prospects and customers. Owns the product and technical aspects of sales engagements to achieve successful outcomes.
  • Works closely with a variety of teams including; Sales, Marketing, Customer Success and other content contributors and resources.
  • Proactively scopes the solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for the customer.
  • Contextualizes the value of our solutions to our clients through value-driven presentations and demonstrations.
  • Coordinates closely with internal sales, sales support, and service resources to align solution design with customers business requirements
  • Secures input from all necessary solution stakeholders within our company and the prospect. Adapts solutions, as necessary, to ensure appropriate support
  • Owns and completes product and information security responses for RFPs/RFIs
  • Secures from customer staff commitments needed to ensure a deals technical win
  • Meets assigned targets for sales growth in assigned product lines, market areas, channel, or other teams supported
  • Provides coaching and professional development to team members and sales colleagues in order to enhance their product knowledge, technical acumen, and technical sales skills.

Technical knowledge, skills & abilities

  • Demonstrates expertise across Diligent solutions to qualify or win deals
  • Strong communication skills both written and verbal in English
  • Partner with sales team and maintain a productive and positive relationship
  • Contributes to team sales quotas
  • Maintains high customer satisfaction ratings that meet company standards
  • Completes required training and development objectives within the assigned time frame
  • Self-enabling; rapidly acquires new technical skills and domain knowledge
  • Maintains strong presentation skills and be able to communicate professionally through various means.

Behavioural, soft competencies & skills

  • Excellent interpersonal, relationship-building and networking skills.
  • Ability to confidently communicate with C-suite individuals.
  • Proven ability to meet deadlines and thrive under pressure.
  • Ability to multi-task and work across multiple projects and clients, without dropping-the-ball.
  • Well-spoken and presentable with exceptional presentation skills.

Education & qualifications

  • Matric certificate.
  • Bachelor's degree

Details of experience

  • At least three years of experience in a pre-sales consulting role, preferably software solutions.
  • Excellent presentation abilities to all levels in a business i.e., Tech/ C-level
  • Ideally have experience in the GRC software implementation space
  • What would make the applicant successful in the role?
  • Demonstrate a passion for the products and the domain.
  • Resourceful, creative, and strategic in troubleshooting problems.
  • The candidate must have strong interpersonal skills.
  • Be self-motivated and a collaborative team player.
  • Be DRIVEN.
  • Can name more than three Star Wars characters.


We are committed to employing based solely on MERIT, irrelevant of gender, religion, or race


  Required Skills:

Sales Growth Religion Information Security Presentation Skills Customer Requirements Deals Product Knowledge Consulting Business Requirements Deliverables Travel Interpersonal Skills Coaching Networking Customer Satisfaction Presentations Troubleshooting Security Pressure Education Software Design Marketing Business English Communication Sales Training Management