Source Support Services is a team of Field Engineers that delivers streamlined global support solutions on behalf of technical product manufacturers. We provide 24/7 support services, logistics, and product deployment around the globe through our on-demand worldwide technical network of certified field service professionals and technical resource partners.

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Company-Provided, OEM-Authorized Training

Source Academy is our comprehensive training and development program where Source Techworks members are encouraged to:

• Constantly expand and nurture their technical knowledge
• Gain any number of certifications
• Develop soft skills

Commitment to Continuing Education

Acquire the knowledge, skills, and experience to qualify for higher volumes of profitable case work with next-level technical products through our Source Techworks Certification Program – a unique learning path structure, operating in conjunction with Source Academy.

Dedicated Onsite Support

After training, collaborate with our on-demand Source Techworks support team, as well as the support teams of world-renowned OEMs to achieve optimum levels of service that our global community has come to depend on.

Hiring Field Service Engineers!

Become part of a global workforce that directly contributes to the way the modern world runs. Source Support is always seeking to expand our global network of dedicated and experienced field service engineers.

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Skills Desired

• Passion for technology
• Focus on first-class customer service
• Willingness to learn through continuing education
• Flexibility to meet SLAs of 4 hours, Next business day, or both
• Attention to Detail
• Professionalism

Benefits

• Free Training & Continuing Education for innovative systems
• Flexible hours
• On-demand, 24/7/365 access to technical support and onsite case management by our Support Operations Center
• Ability to support technology cutting edge technologies in medical technology, enterprise IT, and industrial automation