Financial Coordinator Responsibilities:

• Reporting activities related to pertinent processes.
• Handling utility and other bills swiftly.
• Ensuring accurate billing of customers.
• Handling billing problems and disputes.
• Liaising with various parties to gather and share relevant information.
• Making required adjustments to customer accounts.
• Entering adjustments into Oracle Utilities Customer Care and Billing (CC&B) system.
• Improving and redesigning processes.
• Maintaining records and documentation.
• Maintaining confidentiality of information.