Logistics Manager
Job Description:
- Develops the Logistics functions strategic objectives, business plan, and budget.
- Develops adequate policies and processes for the logistics and delivery function to maintain efficient operational excellence supporting the companys strategic goals.
- Communicates the Logistics functions policies and processes to employees and ensures a clear understanding of these policies and processes.
- Develops a manpower resource plan as per the annual volume plan.
- Responsible for TMS configuration, training, tracking, and reporting.
- Responsible for deploying systems for items receiving, dispatching and issuing, loading and unloading, inbound inspection, and outbound inspection.
- Guides proper upkeep of loading gates and spaces (e.g., loading area, unloading area, and inspection area).
- Develop and maintain a system for the continuous movement of goods
- Reviews, analyses, and controls the minimum and maximum levels of required items with the coordination of WH Manager.
- Plan, enhance and manage daily loading and offloading, routes, batches, and deliveries.
- Direct, optimize, coordinate, and close full order cycle in SAP.
- Keep track of delivery times, delivery staff, transport costs, and efficiency.
- Resolve any arising problems or complaints regarding delivery.
- Supervise, coach, and train the delivery workforce.
- Meet cost, productivity, accuracy, and timeliness targets.
- Maintain metrics and analyze data to assess performance and implement improvements.
- Set and update delivery staff KPIs.
- Comply with local laws, regulations, and ISO requirements.
- Produces periodic reports and statistics as required for top management.
- Designs and ensures proper implementation of efficient scheduling logic for the movement of trucks.
- Ensures optimal utilization of trucks, trucks volume, and manpower.
- Coordinate with customer service function for any complaints during, before, or after delivery.
- Captures feedback from customers on delivery, as per IT and Marketing teams feedback.
- Ensures adherence to all Quality standards in receipt, handling, dispatch & delivery of goods.
- Ensures safe working conditions.
- Identifies training needs for the logistics team and coordinates with HR to organize training.
- Ensures timely updates of the loaded and delivered stocks and their movement in SAP & TMS.
- Conducts performance evaluation processes for the logistics function's employees to cover objective settings, progress performance meetings, and performance appraisals
- Provides guidance to the employees of the logistics function to ensure an effective and efficient flow of work and ensure that all employees recognize their fundamental role.
- Bachelors degree in supply chain, Business management, or equivalent.
- Certification like APICS, Inventory Management, and Logistics Management
- More than 10 years of experience in logistics function and e-commerce model; experience spread across distribution and familiarity with Kuwait areas.
- Should have a Kuwaiti driving license.
Required Skills:
Unloading Operational Excellence Logistics Management SAP Stocks Metrics Inventory Management Reviews E-commerce Deliveries Supply Statistics Business Management Inspection Regulations Scheduling Customer Service Marketing Business Training Management