Job Summary:

As a Showroom Officer, your primary role is to ensure the efficient and effective operation of the showroom. You will be responsible for maintaining a visually appealing and organized showroom environment, assisting customers, and supporting sales activities.

Key Responsibilities:

1. Showroom Maintenance:

Ensure the showroom is clean, well-lit, and properly organized at all times.

Arrange product displays to showcase merchandise effectively.

Monitor and replenish inventory levels on display.

2. Customer Assistance:

Greet customers courteously as they enter the showroom.

Provide information about products and services, addressing customer inquiries and needs.

Assist customers in selecting and comparing products.

Offer product demonstrations when necessary.

3. Sales Support:

Collaborate with sales representatives to provide them with product information and support.

Help prepare sales documents, including invoices and receipts.

Assist in processing customer orders and coordinating deliveries.

4. Visual Merchandising:

Work on visual merchandising strategies to enhance the overall aesthetics of the showroom.

Change displays and layouts to reflect promotions and seasonal changes.

5. Inventory Management:

Maintain accurate records of showroom inventory.

Conduct regular stock checks and report any discrepancies.

Communicate with the procurement team regarding restocking needs.

6. Customer Feedback:

Collect customer feedback and suggestions to improve the showroom's operations.

Report customer complaints or issues to the appropriate department.

7. Security and Safety:

Ensure the security of showroom assets and merchandise.

Implement safety measures and protocols for customers and staff.