Summary:. The Operations Manager will oversee the day-to-day operations of our retail stores, ensuring smooth functioning, exceptional customer service, and adherence to brand standards.

Responsibilities:

• Manage and oversee all aspects of store operations, including sales, inventory management, and customer service.
• Develop and implement operational strategies to optimize store performance and achieve sales targets.
• Ensure compliance with company policies, procedures, and standards, as well as local regulations.
• Recruit, train, and supervise store staff, providing guidance, coaching, and support as needed.
• Monitor and analyze key performance indicators (KPIs) to identify trends and opportunities for improvement.
• Maintain inventory accuracy and integrity through regular audits and stock replenishment.
• Foster a positive and inclusive work environment that promotes teamwork, collaboration, and exceptional customer service.
• Handle escalated customer inquiries or complaints, resolving issues promptly and professionally.
• Collaborate with the marketing team to execute promotional events and initiatives to drive foot traffic and sales.
• Work closely with the merchandising team to ensure proper product placement, visual merchandising, and presentation.
• Conduct regular store visits to assess operations, provide feedback, and implement best practices.

Only for Arab Nationals - Females