Duties & Responsibilities

• Greets customers and makes them feel comfortable
• Interacts with customers, offering assistance and responding to queries about products and purchases
• Provides recommendations according to customer needs or preferences
• Locates merchandise for customers and places orders, where necessary
• Introduces promotions and new products to customers
• Operates cash register and handles cash payments and credit card processing
• Handles refunds, exchanges and returns
• Documents sales by updating customer records
• Stays up to date with sales trends for better service and achievement of sales
• Alerts the management of potential security issues

Education and Experience Requirements

• High school diploma
• Two years working in the service or retail industry preferred

Required Skills

• Self-motivated
• Friendly and strong commitment to customer service
• Verbal and written communication skills
• Interpersonal skills
• Ability to stand for extended periods
• Ability to lift merchandise weighing up to 20 pounds
• Basic math and accounting skills