1. Create systems policies and procedures and ensure compliance with them.

2. Develop strategies for managing personnel and contractors and maintaining efficient working relationships.

3. Monitor data security protocols and ensure that the organization remains compliant with industry standards.

4. Research new technologies to determine their potential uses in the organizations IT system; recommend solutions if necessary.

5. Establish objectives for the team based on overall organizational goals, and develop plans to achieve those objectives.

6. Oversee all aspects of system design, integration, development, testing, installation, operation, maintenance, and repair of IT systems. This is under user requirements and specifications; manage associated personnel resources as required.

7. Monitor IT systems and services to ensure they meet user requirements; identify and address potential issues.

8. Collaborate with departments throughout the organization to plan and implement projects or initiatives related to IT operations.

9. Maintain up-to-date knowledge of technology trends, industry standards, government regulations, security measures, and best practices informing decision-making processes and strategies.

10. Provide technical guidance on system implementation activities as needed.

11. Assist other staff members in resolving system problems or troubleshooting software applications and hardware issues when required.