RECEPTIONIST

We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our spa or contact us to learn about our services. To succeed in this role, you should be highly organized, calm, and able to manage clients gracefully, even during peak demand.

• Responsibilities
• Welcome walk-ins, answer questions about services and schedule appointments based on availability.
• Inform clients about new services and discounts.
• Cross-sell services and products when appropriate (e.g., through informative brochures and gift cards)
• Update client records with contact and billing details, appointments and services offered.
• Maintain a tidy reception area.
• Offer beverages and chat with clients who are in the waiting area.

• Requirements and skills
• Proven work experience as a Salon Receptionist, Front Desk Representative, or similar role
• Hands-on experience with office equipment, like printers and POS systems
• Excellent communication abilities (verbal, phone, and email) with a customer service attitude
• Solid organization and record-keeping skills
• An ability to remain calm under stressful circumstances.
• High School/ diploma