Job Summary:

The Learning & Development Officer is responsible for planning, developing, and implementing training programs that enhance employee skills and knowledge within the organization. This role involves assessing training needs, designing curriculum, and coordinating learning initiatives to support employee development and organizational growth. The ideal candidate will have strong communication skills, experience in adult learning principles, and a passion for fostering a culture of continuous learning.

Key Responsibilities:

• Training Needs Assessment:
  • Conduct assessments to identify training and development needs across the organization.
  • Collaborate with department heads to understand specific skill gaps and organizational goals.
  • Analyze employee performance data to determine areas requiring improvement.
• Curriculum Development:
  • Design and develop engaging training programs, workshops, and e-learning courses that align with business objectives.
  • Create training materials, including manuals, guides, and multimedia content.
  • Ensure that training programs cater to various learning styles and levels of experience.
• Training Delivery:
  • Facilitate in-person and virtual training sessions for employees at all levels.
  • Coordinate with external trainers and consultants to deliver specialized training programs.
  • Monitor the effectiveness of training sessions through feedback and assessments.
• Learning Management System (LMS) Administration:
  • Manage and update the organizations LMS, ensuring that all training materials are accessible and up-to-date.
  • Track and report on employee participation and progress in training programs.
  • Troubleshoot any issues related to the LMS and provide support to users.
• Employee Development:
  • Support career development initiatives by creating individual learning plans for employees.
  • Provide coaching and mentoring to employees to help them achieve their professional goals.
  • Promote a culture of continuous learning and development within the organization.
• Evaluation and Reporting:
  • Assess the impact of training programs on employee performance and organizational outcomes.
  • Collect and analyze data on training effectiveness and make recommendations for improvement.
  • Prepare reports on learning and development activities for senior management.
• Budget Management:
  • Assist in managing the budget for learning and development initiatives.
  • Ensure that training programs are cost-effective and within budget.
• Compliance and Best Practices:
  • Ensure that all training programs comply with legal requirements and industry best practices.
  • Stay updated on the latest trends in learning and development and incorporate them into the organizations training strategy.

Education Preference: Bachelors or masters degree in a discipline such as business management, IT, psychology, management or human resource management.

Years of Experience: 5 years +

Skills Required:

• Leadership and Team Management
• Communication
• Time Management
• Employee engagement
• Training & Development