Key Responsibilities:

• Team Leadership: Supervise and guide store staff, providing training, support, and performance feedback to ensure high levels of customer service and operational efficiency.
• Sales Performance: Assist in achieving sales targets by monitoring store performance, analyzing sales data, and implementing strategies to improve sales.
• Customer Service: Ensure that customers have a positive shopping experience by addressing their needs, resolving complaints, and maintaining high standards of service.
• Inventory Management: Oversee inventory levels, conduct regular stock checks, and coordinate with the Store Manager to manage replenishment and stock rotation.
• Visual Merchandising: Ensure that the store is well-presented, with appealing displays and accurate signage, in line with company guidelines.
• Operational Efficiency: Monitor and improve store operations, including opening and closing procedures, cash handling, and adherence to company policies.
• Safety and Security: Ensure a safe and secure environment for customers and staff by adhering to safety protocols and addressing any potential risks.
• Staff Scheduling: Assist in creating staff schedules to ensure adequate coverage during peak times and efficient use of labor.
• Training and Development: Support the ongoing development of store staff by providing on-the-job training and identifying opportunities for growth.
• Reporting: Prepare and submit reports on sales, inventory, and staff performance to the Store Manager.

Education Preference: Graduate & Above-Preferably Bi-lingual

Age: 35+

Nationality:  Any Nationality within Kuwait Preferably Indian/Pakistani

Gender: Male
Years of Experience: 5+

Skills Required:

Operations - 80%
Communication - 10%
ERP/Computer Skills - 10%