Key Responsibilities:

• Customer Service:
  • Greet customers and offer assistance with product selection.
  • Respond to customer inquiries and provide product knowledge.
  • Ensure customers have a positive shopping experience.
• Sales:
  • Achieve or exceed sales goals by understanding customer needs and offering solutions.
  • Promote current sales, promotions, and loyalty programs to customers.
  • Assist in the visual merchandising and display of products to enhance sales.
• Product Knowledge:
  • Stay up-to-date with product features, benefits, and availability.
  • Offer recommendations and alternatives based on customer needs.
• Inventory Management:
  • Assist in stocking and organizing merchandise on the sales floor.
  • Monitor inventory levels and communicate stock shortages to the management team.
  • Participate in inventory counts and maintain accurate records.
• Cash Handling:
  • Process customer transactions accurately using the point-of-sale (POS) system.
  • Handle cash, credit, and debit card payments and issue receipts.
  • Balance the cash register at the beginning and end of the shift.
• Team Collaboration:
  • Work effectively with team members to ensure a smooth operation.
  • Participate in team meetings and contribute ideas to improve sales and customer satisfaction.
• Store Maintenance:
  • Maintain a clean and organized sales floor, fitting rooms, and back stock area.
  • Follow store policies and procedures, including health and safety regulations.

Skills:

• Customer-focused with a friendly and approachable demeanor.
• Strong sales skills with a track record of meeting or exceeding sales targets.
• Attention to detail and organizational skills.
• Ability to work well under pressure in a fast-paced environment.
• Adaptability to changing situations and tasks.