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St Helier, Jersey

Description:

The Associate Director (AD) will work with several complex clients, managing their own portfolio and ensuring a high quality delivery of service (personally and through delegation within the team). The AD will also be a leader and line manager for the team. In support of the Client Director, they will ensure all elements of trust management are executed to the highest quality and at the pace requested. Job Responsibilities: Delivering …

Description:

Job Responsibilities: To take responsibility for the management and co-ordination of client work as delegated by the Partners, including but not limited to, researching, writing opinions, reviewing documentation, drafting, preparing cases for court. To ensure all clients receive a high quality, timely and professional service to meet their needs. Take personal responsibility for achieving target hours, proactively manage billings and debtors and record time in a consistent way. To assist …

Description:

Job summary: This role leads the client accounting function for fund and corporate services, translating business strategy into operational plans and ensuring consistent, high-quality financial reporting. The position involves managing accounting teams, standardizing processes ensuring our core accounting software is implemented and developed to suit client and business requirements and serving as a technical expert across jurisdictions. The role holder will work closely with senior management across multiple jurisdictions to …

St Helier, Jersey

Description:

Job Responsibilities: Monitor the use of the core operating platform to ensure all data fields (inventories), are being optimally populated and utilised Identify and as directed investigate anomalies, collaborating with management and relevant teams to resolve issues promptly Monitor platform usage to suggest enhancements to training or working practices to improve efficiency Oversee the upload, organisation, and maintenance of policies, procedures, and templates on the company intranet Ensure all published …

Description:

Job Responsibilities: With around 3 to 5 years of trust experience, the successful candidate will provide assistance to the team in the administration of a portfolio of trust and company clients. This is a role within a supportive environment where teamwork is central to our success. A good awareness of Jersey local trust and company legislation and practice, and hold or be working towards, a recognised trust qualification (e.g. STEP …

Description:

Job Responsibilities: Act as the primary escalation point for technical issues within the Service Desk team. Provide advanced first and second-line support across a wide range of technologies and applications. Lead incident and problem management processes, ensuring timely resolution and root cause analysis. Mentor and support junior team members, fostering a culture of learning and collaboration. Maintain and improve documentation, knowledge base articles, and standard operating procedures. Oversee user account …

Description:

Job Responsibilities: To assist with reviews, follow up points, new business and more. We are looking for someone who has previous experience within the finance industry with a particular focus on experience with investor/customer onboarding and CDD. We are seeking candidates looking for a 3 6 months contract and ideally full-time candidates however we would consider reduced hours

Description:

Job Responsibilities: Being a member of a small tax team, working closely with the Head of Tax Assisting on advisory projects Preparation of personal tax information Work on a diverse Jersey and UK personal tax portfolio of clients; including incoming and established high net worth individuals Providing tax compliance services to a strong client portfolio of non-resident companies, trusts and individuals Developing and maintaining strong relationships with clients and intermediaries …

Description:

Job Responsibilities: Lead the day-to-day activities of the Service Desk Team, ensuring effective and efficient service delivery. Act as the primary point of contact for client escalations, especially while on site, ensuring prompt and professional resolution. Support the Service Desk Manager in reporting on team performance, incidents, and problem progression. Ensure adherence to processes for Major Incident Management and Incident reporting. Assist in the successful transition of new clients and …

Description:

Job Responsibilities: Perform daily administrative tasks for the Service Desk to support service delivery operations, ensuring all functions are carried out efficiently and effectively. Receive queries and incident details, monitor performance against client SLAs, and ensure timely response and resolution of issues. Use basic diagnostic skills to address incidents where possible, following existing processes and procedures to troubleshoot and resolve common issues. Identify when issues need to be escalated and …