Senior Manager - Private Wealth
Job Description:
Our private wealth and corporate services teams work with our clients and their advisers, delivering an efficient, informed and personal service. We operate a fast-paced and rewarding environment with opportunities to service a variety of international clients across all asset classes.
Job accountabilities:
Client Relationship Management
- Have a detailed understanding of the principles and practices of offshore trusts, companies, and related structures.
- Ensure mutual understanding of client and Company expectations and commitments at outset and throughout the relationship, maintaining regular contact and feedback.
- Develop long term, profitable business relationships with significant clients and encourage the team to do the same.
- Understand the principles of managing financial assets and how the performance of stock and currency markets impacts on client portfolios and use this knowledge to develop the most appropriate strategies to meet the needs of the client.
- Have a broad understanding of tax issues and jurisdictions as they relate to client circumstances.
- Anticipate technical problems when dealing with client issues, think laterally and creatively to find solutions and, where necessary, seek expert advice.
- Maintain client confidentiality.
- Assist the administration team with more complex aspects of client relationship management, providing advice, guidance and making decisions as appropriate.
- Where appropriate, identify and communicate improvements that enhance service to clients and/or profitability to Praxis.
- Critically review a set of company or trust accounts or other financial reports.
- Act as a "B signatory on bank accounts.
- Act in the capacity of director of the managed entities within a section on those companies where individual Directors are required.
- Play an active part in management of the managed companies to which you have been appointed a director.
- Provide cover for colleagues when required.
Business Development
- Travel to meet existing and prospective clients, develop new markets and nurture long term business relations with intermediaries who introduce new business.
- Understand that the target market only includes clients of the very highest calibre who are discerning individuals concerned with legitimate business activities.
- Develop the existing client base by understanding client needs through effective listening and questioning.
- Demonstrate to clients the ability, supported by our skill base and other specialists, to provide advice on all aspects of wealth management.
- Seek out new business opportunities by developing rapport and professional relationships with intermediaries, advisors, and service providers.
- Seek ways to increase the client base and revenue in accordance with best practice and regulatory compliance.
- Keep up to date with changes in the market that have the potential to impact on offshore structures.
- Keep abreast of product and service developments that may enhance and add value to existing and potential client relationships.
Risk Management
- Understand and apply local legislation relating to drug trafficking, money laundering, terrorist financing and any other legislation that impacts on the conduct of fiduciary business within the jurisdiction.
- Report complaints, operational risks, suspicions etc in accordance with local procedures, ensuring they are dealt with in a timely manner and at the right level.
- Ensure that risk issues are reported to the Directors and Compliance as appropriate.
- Understand, apply, and adhere to the risk management policies and procedures and, where appropriate, be proactive in identifying and proposing improvements.
- Assess and manage risk situations to avert potential risk issues for both clients and Praxis and to ensure that the assets of both are protected.
- Ensure that the client handling sections respond promptly and effectively to risk review queries/action points.
Corporate Governance
- Actively champion our' values by promoting a culture of professionalism, teamwork, and leadership.
- Understand the' business plan and the direction in which the Group is heading.
- Understand how the role of each individual contributes to our' vision.
- Understand and acknowledge the need for change.
- Act as a member of various committees as agreed from time to time.
Financial Management
- Will be expected to achieve pre-determined utilisation targets (set as part of the annual budget process and notified to the individual via the appraisal/objective setting process).
- Balance the clients needs with the Groups commercial expectations both in developing strategies for clients and in the day-to-day management of their affairs.
- Work to achieve the Groups financial benchmarks.
- With the team regularly review work in progress, deficits, aged debtors, and bad debt write offs to ensure staff are managing these aspects of their work effectively.
People Management
- Lead and manage the team to include recruitment, performance management and development, reward and remuneration and engagement and motivation.
- Liaise with management to match the skills of your team to the needs of the client when allocating new work/switching portfolios.
- Promote a culture of continuous training, development, and progression.
- Cascade information to the team regularly and actively invite and act upon upward feedback.
- Inspire others through own actions and behaviours.
Personal Development
- Attend seminars and workshops, read industry publications and advisory briefs, and follow developments in wealth management to enhance professional and technical knowledge.
- Shape own development by identifying areas to improve own knowledge and skills and actively seek assistance.
- Maintain evidence of continuing professional development to meet regulatory requirements.
- Minimum education and experience
- The holder of this position should be educated to degree level, ideally in a business-related subject such as law or accountancy and be a member of a relevant professional body.
- The post holder should have a minimum of 10 years experience in fiduciary services, with at least 3 to 5 years management experience, and qualify as a category B person under JFSC guidelines.
Required skills
- Key areas are as follows (note that the senior manager is expected to demonstrate these skills or, in the minority, show potential to acquire them:)
- Comprehensive knowledge of and a proven track record in offshore fiduciary services.
- A proven track record in handling complex offshore fiduciary issues.
- A proven track record in client relationship management.
- Exposure to marketing and business development initiatives coupled with a willingness to get involved in the development of new markets.
- Strong leadership and interpersonal skills for dealing with staff, intermediaries, and clients.
- Excellent time management and organisation.
- Good presentation skills.
- Sound judgement.
- Good understanding of financial markets and finances in general.
- Excellent communication skills.
- Ability to coach and mentor junior colleagues.
Required Skills:
Corporate Governance Briefs Compliance Legislation Recruitment Publications Debtors Balance Service Providers New Business Opportunities Regulatory Requirements Structures Presentation Skills People Management Regulatory Compliance Confidentiality Tax Directors Travel Performance Management Workshops Communication Skills Interpersonal Skills Risk Management Business Development Education Administration Teamwork Time Management Marketing Business Leadership Training Communication Management