General duties include:

• File opening (including running conflict searches and assisting with client due diligence) and closing;
• Accurately producing documents (including generating letters and emails, engagement letters and amending documents drafted by fee earners) in house style and on brand;
• Arranging meetings and other appointments;
• Making travel arrangements (including flights, transfers and hotels);
• Administration for the teams, including incoming mail, scanning, filing, copying, and processing expenses;
• Answering phones, taking messages and directing enquiries;
• Professional and clear communication with clients, by phone and in written correspondence, in keeping with  standards for client care;
• Typing documents and correspondence;
• Completing expense claims and updating budget sheet (or disburse to matter if appropriate
• Assisting in the billing process (including generating bills and sending them to clients);
• Arranging for third party disbursements to be added to matters as they come in and preparation of payment instruction;
• Arranging for anticipated disbursements to be added to matters and ensure they appear on the final invoice;
• Raising WIP lists for fee earners to review ahead of billing;