Job Responsibilities:

• Responsible for the administration needs of a complex range of private capital structures (funds and corporates) and associated structures and ensuring provision of exceptional service levels and client experience for clients and related parties throughout the whole life-cycle.
• Ensuring the accuracy and up to date status of client data held with Highvern underpinning our records, decision making and communications.
• Proactively manage KPI management across all allocated client relationships to the expected standard, ensuring subsequent activities are dealt with efficiently and accurately. Effectively manage the operation of the team to ensure a positive and expeditious approach to all client work, provide technical guidance and take responsibility for the quality of the teams output.
• Review, recommend and implement agreed changes to business processes; participate in and contribute to management meetings; and take an active role in projects within the fund administration department to enhance client delivery and increased efficiency of business.
• Take an active role in recruitment, manage appraisals for team members providing regular feedback to team members and manage absence.
• Maintain and develop client and advisor relationships, demonstrating responsiveness and knowledge of clients structures.