Knowledge Services Assistant

To support the delivery of knowledge solutions to the global practice by maintaining all knowledge resources and ensuring risk management, quality control and consistency of approach across teams and offices.

This role would suit someone who is looking to develop a career in legal operations.

Key Responsibilities

Maintaining and developing the global precedent and know-how database and protecting its integrity through strict quality control processes

Apply Company Style to knowledge documents and supporting its adoption across the global practice

Automating documents and maintaining templates for relevant practice teams

Assisting in new legal ops projects, maintaining project documentation and attending project meetings

Curating and maintaining content on our global knowledge platforms

Providing current awareness updates using the Vable platform

Assisting with legal and business research to support client matter work

Assisting with onboarding new starters

Supporting our thought leadership campaigns and proofing content for the website

Liaising with internal teams and external service providers, as required, to maintain service lines

Covering for the absences of other knowledge team members

Performing any other duties as required by the Knowledge Managers and/or COO

More about you

Qualifications

Educated to degree level, ideally in law or a related subject

Knowledge/skills/experience

Some law firm experience desirable but not essential

Strong IT skills and an interest in technologies such as AI

Good organisational and administrative skills

Client-centric approach to services

Ability to represent the team and the firm professionally and positively both internally and externally

We would like you to have

Excellent organisational skills

A thorough and methodical approach

Excellent attention to detail and accuracy

Team player initiative and drive

Conscientious and committed outlook

Good communication and writing skills

Adaptability and flexibility

A friendly and approachable manner

A commercial and client-focused mindset