Office and Business Support Coordinator – Jersey

Job Title: Office and Business Support Coordinator

Reporting to: Group Head of HR and Training

Direct reports: None

Job Purpose

To provide efficient and professional administrative support across the business. The role supports a range of functions including HR, Marketing and the Board, while also managing reception and creating a welcoming environment for visitors.

Key Result Areas

Office and Reception

• Act as the first point of contact for visitors, clients and contractors.
• Answer and direct telephone calls and manage general enquiries.
• Ensure reception and communal areas remain tidy, organised and welcoming.
• Prepare meeting rooms, including setting up equipment and refreshments where required.
• Support the smooth running of office facilities and coordinate with suppliers when necessary.

HR Administration

• Assist with onboarding and offboarding processes.
• Prepare employment documentation and maintain employee records.
• Support recruitment administration, including arranging interviews and communicating with candidates.
• Maintain confidentiality when handling employee information.

Marketing Support

• Provide administrative support to the Marketing team.
• Assist with organising events, exhibitions and internal communications.
• Help coordinate marketing materials and promotional items.
• Update databases, mailing lists and marketing collateral.
• Support social media and website administration as required.