About the Company:

Our client is a pioneering global company operating in 30+ cities across 20 countries. With a presence in high-foot-traffic locations, they create unique spaces where technology and human interaction converge, offering a gateway to the digital future.

About the Role:

As a Space Design Manager, you will be responsible for ensuring the design quality, execution, and approval of spaces globally. You will leverage your strong communication and relationship management skills to collaborate with cross-functional stakeholders, drive clear decision-making, and operationalize design strategies. This role requires interdisciplinary skills to work across user experience, industrial design, brand, logistics, infrastructure, and supply chain requirements. You will collaborate closely with internal and external teams (e.g., product, marketing, operations, legal, supply chain, device, vendors, etc.) to deliver high-quality, creative outcomes.

Key Responsibilities:

1. Lead and project manage the design execution and quality of multiple location projects simultaneously (e.g., new flagship stores, redesigns of existing locations, etc.).

2. Define guidelines, requirements, and toolkits for new locations, while improving current ones to ensure a cohesive, high-quality location experience.

3. Act as a bridge between Design and operational teams, translating the Design vision into actionable plans for on-the-ground execution.

4. Think strategically and operationally to align cross-functional teams, ensuring they are incentivized, equipped, and mutually aligned to improve space quality.

5. Collaborate with leadership to proactively identify and execute location improvements for a constantly evolving, high-traffic operational environment.

6. Work directly with designers and developers to communicate requirements and maintain a high creative standard (e.g., storefronts, signage, service design, merchandise, booths, etc.).

7. Manage external production and creative partners for fast-turnaround content production and shipping.

8. Spend 50% of your time traveling to field locations, acting as the liaison between Design and Operations to ensure high-quality location design. This includes providing clear directions to launchers and solving spatial design challenges.

About You:

1. 8+ years of experience in service design, merchandising, physical location design, or a comparable role.

2. US work authorization is required.

3. Experience living and working abroad, with a readiness to spend 50% of your time traveling, often on short notice.

4. Highly organized with the ability to strategically prioritize multiple workstreams.

5. Outstanding communication and collaboration skills, especially when working with executives.

6. Interdisciplinary and adaptable, with the ability to pivot quickly in a rapidly changing environment.

7. Radical end-to-end ownership mindset, with a focus on practical solutions and getting the job done.

8. Bonus skills: Experience with print, supply chain, and vendor management.

What We Offer:

1. An open and collaborative office space in downtown San Francisco.

2. Unlimited PTO for work-life balance.

3. 401k + employer match program.

4. Professional development stipend and other inclusive employee benefits.

Join Us:

If you are passionate about creating high-quality, globally cohesive spaces and thrive in a fast-paced, collaborative environment, we encourage you to apply and become a part of our mission to connect and empower the world.