IT Procurement Operations Manager

 Job Description:

Hybrid Role:  2 days onsite Dauphin County, PA

Operational Procurement Management

  • Lead and manage all new procurement and contract renewal activities, ensuring alignment with IT policies, timelines, and budget requirements.
  • Coordinate with Procurement Manager and other GRC or enterprise legal resources as needed to address compliance, contractual, or risk-related considerations.
  • Maintain a comprehensive tracking system for upcoming renewals, procurement events, policy exceptions (PEs), and major contract milestones to ensure proactive engagement and timely execution.
  • Attend all Procurement meetings to gather requirements and ensure consistent understanding between stakeholders and procurement partners.
  • Serve as the primary liaison between program staff and procurement stakeholders, clarifying needs and resolving process issues as they arise.

Solicitation / Proposal Management

  • Support internal team developing solicitation materials, including RFQs, RFPs, SOWs, and related documents, ensuring clarity, completeness, and alignment with IT standards.
  • Advise program and staff on recommended language to support accurate vendor responses.
  • Facilitate coordination across internal program areas, fiscal staff, and other contributors to gather inputs, reconcile differing needs, and advance solicitation packages to completion.
  • Provide quality review on final solicitation documents before submission to procurement for publication.

Implementation Project Management

  • Serve as the lead project manager for vendor implementation efforts, including commercial off‑the‑shelf (COTS), modified off‑the‑shelf (MOTS), or similar technology solutions.
  • Establish and maintain project plans, timelines, deliverables, and communication structures to ensure successful vendor onboarding and solution implementation.
  • Coordinate across internal teams, vendor personnel, and technical stakeholders to manage risks, resolve issues, and maintain forward momentum.
  • Track project progress against scope, budget, and contractual obligations, escalating concerns as needed to leadership.
  • Provide regular status reporting and documentation to support transparency, informed decision‑making, and effective project governance.

Contract Management

  • Serve as the first technical point of contact (POC) for technical questions, contract compliance checks, and interpretation of technical obligations.
  • Perform initial compliance assessments to ensure vendor activities align with contract terms, technical requirements, and program expectations.
  • Escalate issues, concerns, or complex technical questions to the Business Relationship Manager (BRM) as appropriate, ensuring timely resolution and clear communication.
  • Maintain an organized record of contract deliverables, performance metrics, amendments, and issue logs to support oversight and audit readiness.

REQUIRED SKILLS:

Project Management:  2 years

RFx Development:  1 year

Business Analysis:  2 years

SOW Development:  1 year

Procurement Experience:  1 year


  Required Skills:

Operations Procurement