Transformation Officer- Banking Sector

Job Title: Transformation Officer - Banking

Department: Transformation/Change Management

Location: [Egypt- New Cairo ]

Industry : Banking sector 

Reports to: Chief Transformation Officer / Head of Strategy

Position Overview:

The Transformation Officer will lead and manage key transformation initiatives within the bank, focusing on process optimization, digital innovation, and business model evolution. This role will work closely with senior management and cross-functional teams to implement strategic changes that drive the future success of the bank.

Key Responsibilities:

1. Lead Transformation Initiatives:
   • Develop, plan, and execute a strategic roadmap for large-scale transformation projects within the bank, aligning with organizational objectives.
   • Oversee multiple transformation streams, from digital adoption to operational process changes.
   • Ensure alignment of initiatives with customer expectations, regulatory requirements, and market trends.
2. Process Improvement:
   • Identify and analyze operational inefficiencies and suggest actionable improvements.
   • Lead efforts in process automation, reducing manual intervention, and increasing operational efficiency.
   • Work with department heads to re-engineer processes and implement best practices.
3. Digital Transformation:
   • Spearhead the adoption and integration of new digital tools, technologies, and platforms to enhance banking operations and customer experience.
   • Collaborate with IT and innovation teams to assess and implement new banking technologies (e.g., AI, blockchain, cloud services).
4. Stakeholder Management:
   • Manage relationships with senior executives, department heads, and other key stakeholders to ensure smooth execution of transformation initiatives.
   • Regularly report on progress, challenges, and outcomes of transformation projects.
5. Change Management:
   • Facilitate change management efforts, ensuring staff at all levels are informed, engaged, and well-prepared for changes.
   • Conduct training sessions and workshops to build skills and capabilities across the banks workforce.
6. Strategic Planning & Alignment:
   • Participate in strategic planning sessions and provide insights to align transformation objectives with business goals.
   • Ensure that transformation efforts support the banks vision, mission, and core values.
7. Performance Measurement:
   • Define KPIs and metrics to assess the success of transformation projects.
   • Continuously monitor and evaluate the effectiveness of transformation efforts and propose adjustments as necessary.
8. Compliance & Risk Management:
   • Ensure transformation projects comply with all relevant regulatory requirements and risk management standards.
   • Identify potential risks related to transformation initiatives and develop mitigation strategies.

Required Qualifications:

• Education: Bachelor's or Master's degree in Business Administration, Finance, Economics, or a related field. Relevant certifications in transformation, change management, or project management (e.g., PMP, Lean Six Sigma) are a plus.
• Experience:
  • 2 years in a senior role within the banking or financial services sector.
  • Proven experience in leading large-

• Excellent client-facing skills.
• Excellent communication skills with the ability to communicate thoughts and ideas to diverse audiences.
• Excellent analytical skills.
• Excellent working knowledge of Microsoft Office.
• Solid organization skills including attention to detail and multi-tasking skills.
• Ability to adapt to a dynamic, rapidly changing environment.
• High level of understanding for new platforms & systems.