Sales Support Medical Gas solutions

Job description

• Provide administrative support to sales operation by responding to customer and prospect queries
• Compile and generate weekly/monthly lists of sales leads, quotations and invoices. Direct leads to the appropriate sales personnel, and compile sales data
• Create and processing orders in a timely manner, processing requests for rush orders, reviewing pending orders and customer requests to ensure customer satisfaction.
• Follow up with customers regarding payment issues and coordinate resolution as required
• Follow up with customers and PCs/CC regarding order and account status, and provide admin support
• Track monthly shipments and ensure all requisite shipping information/documentation is provided in a proactive manner and follow up invoices upon completion of shipments
• Maintain Distribution partner and customer database and documentation necessary for administrative and compliance purposes
• Liaise with product companies regarding orders booking
• Perform assigned duties in accordance with Atlas Copco standards, while always striving to understand customers needs and expectations

Experience requirements

• Experience in sales and order processing
• Good verbal and written communication skills
• Strong organizational skills
• Experience with Medical Gases sales operations is an advantage

Knowledge

• Professional command of English, both written and oral. Knowledge of French would be an advantage
• Proficient on Microsoft Office products, particularly MS Word, MS Excel and MS PowerPoint
• Knowledge of ERP systems/ SAP preferred

Educational requirements

Bachelors Degree in Business Administration / Engineering

Personality requirements

• Ability to work in teams player and independently with minimum supervision
• Good understanding of sales principles
• Customer centric approach
• Self-motivated, confident and dynamic
• Excellent communication skills
• Analytical and multitasking skills
• Excellent interpersonal skills
• Highly flexible and willing to adapt working hours to business requirements

Country and city description

This position will be based in Cairo, Egypt