Receptionist

Location: Nasr City, Cairo, Egypt Employment Type: Full-time

Key Responsibilities:

• Warm Welcome & First Impressions: Greet and warmly welcome all visitors, clients, and prospective buyers to our Nasr City office, ensuring a professional and hospitable environment.
• Professional Call Management: Efficiently manage all incoming phone calls, directing them to the appropriate real estate consultants, sales teams, or departments with accuracy and professionalism.
• Appointment & Meeting Coordination: Skillfully organize and coordinate appointments and meetings for real estate agents, sales staff, management, and clients, ensuring schedules are well-maintained.
• Correspondence Handling: Manage incoming and outgoing mail, packages, and emails, ensuring prompt distribution and professional handling.
• Accurate Record Keeping: Maintain precise and confidential records of visitors, appointments, client inquiries, and other essential office information.
• Office Supplies & Inventory: Monitor and manage office supply inventory, placing orders as needed to ensure the smooth operation of the front office.
• Information Provision: Provide accurate and helpful information to visitors and clients regarding our real estate projects, services, and company operations, directing them to specialized teams when necessary.
• Comprehensive Administrative Support: Perform essential clerical duties including filing, data entry, preparing documents, and maintaining the overall organization and tidiness of the reception area and common spaces.
• Payment Processing Support: Assist with the processing of payments or invoices for initial reservations or administrative fees as required, ensuring proper documentation.
• Security & Access Control: Monitor visitor access, issue temporary passes when necessary, and maintain a secure and safe environment at the reception desk, adhering to company security protocols.

Qualifications:

• Proven experience as a Receptionist, Front Office Representative, or similar role, preferably within a real estate, property management, or corporate environment.
• Excellent verbal and written communication skills in both Arabic and English (essential for dealing with diverse clientele).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities with a keen attention to detail.
• Professional demeanor with a friendly and approachable personality.
• Ability to work independently and as part of a team in a dynamic environment.
• Familiarity with office equipment (e.g., multi-line phone systems, printers, scanners).
• Residing in or near Nasr City is a plus.

What We Offer:

• A competitive salary and benefits package.
• Opportunity to work in a leading real estate development company in Egypt.
• A professional and supportive work environment.
• Opportunities for growth and professional development within the company.