Sales

Remote Sales Account Manager

Location: Dubai, UAE (Remote)

Summary:

We are seeking a highly motivated and results-driven Remote Sales Account Manager to join our team in Dubai. This role will focus on building and maintaining strong relationships with existing clients, driving revenue growth, and ensuring customer satisfaction in a remote work environment. You will leverage your sales expertise and remote communication skills to achieve sales targets and expand our client base.

Responsibilities:

• Remote Client Relationship Management: Build and maintain strong, long-term relationships with assigned accounts through virtual communication and engagement.
• Remote Account Growth: Identify and pursue upsell and cross-sell opportunities within existing accounts to drive revenue growth.
• Remote Customer Support: Provide exceptional customer support and address client inquiries and issues promptly and professionally using remote communication tools.
• Remote Account Planning: Develop and execute strategic account plans to achieve revenue targets and growth objectives, while working remotely.
• Remote Performance Reporting: Monitor customer usage patterns, track key metrics, and provide regular reports to management on account status and performance.
• Remote Collaboration: Collaborate effectively with sales, marketing, and product teams remotely to ensure seamless client experiences and achieve business goals.
• Remote Product Demonstrations: Conduct online product demonstrations and presentations to clients, showcasing the value of our solutions.
• Remote Market Analysis: Stay up-to-date on industry trends and competitor activities to inform customer engagement strategies and tactics.

Requirements:

• Experience: Minimum of 4 years of experience in SaaS account management or sales, with proven success in a remote environment.
• Remote Sales Experience: Demonstrated ability to manage and grow client accounts remotely.
• Communication: Excellent written and verbal communication skills, with proficiency in using remote communication tools (e.g., Zoom, Slack, Microsoft Teams).
• Relationship Building: Strong interpersonal skills and the ability to build rapport with clients remotely.
• Sales Skills: Proven track record of achieving sales targets and driving revenue growth.
• Organizational Skills: Ability to manage multiple client accounts and projects independently in a remote setting.
• Analytical Skills: Ability to analyze customer data and generate insights to improve account performance.
• Self-Motivation: Highly self-motivated, results-oriented, and able to work independently with minimal supervision.
• Technical Requirements: Reliable high-speed internet access and a dedicated home office setup.
• Language: Fluent in English; Arabic proficiency is a plus.

Key Changes and Focus Points:

• Sales Focus: Shifted the focus to sales account management responsibilities.
• Remote Emphasis: Maintained the emphasis on remote work throughout the description.
• Client Relationship Focus: Highlighted the importance of building and maintaining client relationships remotely.
• Sales Performance: Emphasized achieving sales targets and driving revenue growth.
• Remote Communication: Stressed the need for proficiency in remote communication tools.
• Independent Work: Emphasized the ability to work independently in a remote environment.
• Technical Requirements: Maintained the requirement for reliable internet and a home office setup.